Associate Sales Coordinator

Associate Sales Coordinator

REPAY (Realtime Electronic Payments) is currently seeking a talented Associate Sales Coordinator. The ideal candidate will enjoy digging for information, is highly organized and detail-oriented, able to think outside the box, and is comfortable talking and asking probing questions. Tasks include supporting and facilitating our sales team and the overall goals of our company. This role will work closely with our Onboarding, Implementation, and Underwriting Teams and have direct communications with Sponsor Banks. Each interaction is an opportunity to showcase why you and REPAY are best in class with exceptional talent and service.

You will be responsible for:

• Provide day-to-day administrative support as needed for Sales Enablement Specialist, Sales Executive and Director of Sales
• Provide support as required to Sales Enablement Specialist and Sales Executive to achieve new account acquisition and new account revenue goals
• Serve as liaison with new merchant/clients to assist during application submission, REPAY/Bank Underwriting, and boarding/implementation
• Work with Sales Enablement Specialists and Sales Executives to assist in submitting Pends when additional information needs to be supplied to the Underwriting Department
• Provide quality assurance in reviewing all merchant application submissions.
• Review merchant profiles and data detail/entry within Salesforce.
• Provide one-call resolution with regards to Sales Executive inquiries on products, services, policies & procedures, new account boarding, pricing, and other general inquiries
• Assist in managing escalated issues with clients and Sales Executives
• Assist managers with general new account portfolio reporting and analytics
• Provide other sales support as necessary.

Skills and experience you should possess:

• 0-2 years of sales or administrative experience in financial services and banking industry
• Ability to work in a fast-paced environment with multiple competing priorities
• Ability to learn quickly and to work both independently and as part of a team toward the achievement of client and Sales team goals
• Exhibits a proactive and forward-thinking approach to support
• Excellent verbal and written communication skills
• Strong analytical skills with the ability to quickly and creatively identify and resolve issues
• Strong organizational and time management skills
• High motivation and attention to detail a must
• Proficiency with MS Office, particularly MS Excel and Adobe
• Experience with CRM systems (e.g. Salesforce)
• BA/BS degree in Business, Communications, or equivalent field experience

REPAY's core values are Excellence, Passion, Innovation, Respect, and Integrity.

REPAY is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central. We are committed to build our teams and grow a company in which employees can succeed, regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, pregnancy, religion, age (40 and over), disability, service in the uniformed services, protected veteran status, genetic information, or any other classification protected by federal, state or local law. Celebrating our diverse backgrounds, views and beliefs allows us to embrace what makes us unique and continue to innovate and push the boundaries of what is possible.

We are interested in every qualified candidate who is eligible to work in the United States. This position is not eligible for hire in California. Additionally, we are not able to sponsor visas.