Analyst - Business Operations

Financial Operations Analyst

Prime Communications is AT&T's largest privately held authorized retailer, with nearly 2,000 retail stores coast-to-coast. We are looking to hire a Financial Operations Analyst to support the growing needs of our Financial Operations department. The department functions to execute activities in the areas of Payroll Efficiency, Workforce Management analysis, Schedule Optimization, Performance Management, P&L management, Sales Goal Setting, Compensation & incentive analysis, and Operational Excellence. The individual will be responsible for executing and monitoring business processes and policies across the sales channel to ensure financial efficiency.

Essential Duties and Responsibilities

• Partner with Field leaders (District Manager, Market Director, VP) to develop critical solutions to drive operational efficiency
• Interpret and implement operational practices/policies and propose improvements to overall business processes
• Independently analyze KPI and employee behavior statistics, identify trends and address areas of opportunity for each market in their assigned region
• Analyze Payroll statistics, identify Overtime trends, and collaborate with Field leaders in a timely manner, to improve store's financial operations
• Identify areas of opportunity in employee scheduling, and develop solutions that impact Time & Attendance related expenses having significant impact on financial health of the business
• Implement effective operation methods and solutions to improve Optimal Scheduling to meet business needs, as well as other systems and tools that affect employee schedule adherence
• Analyze key reporting and performance statistics, to communicate areas of improvement in Performance Management, thereby reducing Attrition and retaining Field employees
• Identify missing employee hours and partner with DMs to resolve outstanding payroll requests.
• Evaluate historical trends to develop forecasts of sales goals and drive sales performance
• Conduct P&L analysis to identify data patterns and report root causes of Financial issues
• Communicate with Field leaders daily, and maintain a positive working relationship with all Store leaders
• Assist with streamlining reporting needs in Excel to reduce manual effort required
• Perform other ad hoc analysis as required

Skills Required

• Excellent oral and written communication skills.
• Strong analytical skills, problem-solving and good decision-making skills.
• Work effectively in a fast-paced, dynamic environment and adapt to changing deadlines.
• Proficient in analyzing data and building reports to identify trends, performance gaps and opportunities
• Aptitude to complete designated assignments with little to no supervision, analyze information gathered and make recommendations
• Experience in KPI management and understanding of how performance impacts profitability
• Proficient computer literacy (Word, Excel, PowerPoint, Outlook)
• This position requires advanced level Excel skills including advanced formula usage and experience in macro creation. Qualified applicants will be tested on their technical skills prior to hiring

Experience

• 2 - 3 years of experience as an Analyst, dealing with heavy analytical work
• 2 years of wireless retail experience preferred
• 2 years of experience with ADP Workforce Manager/eTime

Education

• Bachelor's degree required (preferably Business or Finance)