Senior On-Site Services Specialist at Pyramid Consulting, Inc. in Los Angeles, California

Senior On-Site Services Specialist

Immediate need for a talented Senior On-Site Services Specialist. This is a 03+ Months Contract opportunity with long-term potential and is located in Los Angeles, CA (Onsite). Job ID:26-18197 Pay Range: $20 - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Perform high-volume copying, printing, scanning, binding, and finishing services.
• Operate and maintain copiers, mail machines, and other office production equipment.
• Troubleshoot equipment issues, clear paper jams, and coordinate service requests when needed.
• Handle incoming and outgoing mail, packages, faxes, and shipping/receiving activities.
• Apply postage, sort and distribute mail, and maintain shipping records.
• Provide hospitality support, conference room setup, and meeting room preparation.
• Serve as backup receptionist and professionally greet visitors and clients.
• Process electronic files, including scanning, OCR conversion, file naming, formatting, and document management tasks.
• Assist with FTP file transfers and preparation of electronic documents for production.
• Maintain inventories of office supplies and production materials.
• Deliver completed projects and documents to designated locations.
• Support records management activities, including filing, archiving, and document retrieval.
• Maintain daily production logs, meter readings, billing records, and service documentation.
• Assist with office moves, light maintenance, and other facility support functions as assigned.
• Ensure quality control standards are met for all document production projects.
• Interact professionally with attorneys, partners, associates, paralegals, legal secretaries, project managers, and executive-level clients.
• Perform additional duties and special projects as assigned.

Key Requirements and Technology Experience:

• Legal document production experience.
• Reception and front desk support experience.
• Shipping, receiving, and inventory management experience.
• Strong problem-solving and troubleshooting abilities.
• Experience working with executive-level clients and stakeholders.
• Ability to meet tight deadlines while maintaining accuracy and quality.
• Ability to lift up to 50 pounds.
• Ability to stand and walk for extended periods throughout the workday.
• Ability to operate office production and mailroom equipment safely and effectively.
• High School Diploma or GED required.
• Minimum 1-2 years of related office services, administrative support, mailroom, or document production experience required.
• Minimum 2 years of experience in a legal office or legal services environment strongly preferred.
• Strong customer service, interpersonal, and verbal communication skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Working knowledge of copiers, scanners, mail equipment, and related office technology preferred.
• Knowledge of shipping and receiving procedures.
• Basic equipment troubleshooting and repair experience preferred.
• Familiarity with document management systems, OCR, electronic file processing, and workflow tools preferred.
• Strong attention to detail and ability to handle highly confidential information.
• Ability to read and understand technical manuals and written instructions.

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.