Strategy and Innovation Project Coordinator

Job Description

Job Description

Who we are:

Shineforth is a nonprofit organization that provides a comprehensive array of programs to support children, teens, and parents as they work to overcome challenges. We equip families with tools for success so they can achieve their goals. As a national leader in helping young people and families, we also proactively identify unmet social services needs and develop the necessary partnerships to address those needs.

What we do:

Shineforth is not just for kids. We are champions for children, teens, families and communities. Our guiding philosophy is to always do whatever it takes to help children and teens successfully overcome the toughest odds and create bright futures for them. We assist the child or teen by empowering the entire family to become stable, self-sufficient and caring members of their communities.

Summary:

Provide project management and administrative support to the VP of Strategy + Innovation and the Strategy + Innovation Team to ensure the smooth running of day-to-day operations. This is a full-time position located on our Richmond, VA campus with the flexibility for some remote workdays.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Strategy

• Support the VP of Strategy and Innovation with meeting and task coordination in service to agency goals.
• Capture decisions and action items from VP-led team meetings; follow up with team members to confirm completion and flag stalled items.
• Prepare the VP for recurring and ad hoc meetings — including board, donor, executive leadership, and cross-functional meetings — by assembling pre-reads, agendas, briefing materials, and relevant background.
• Provide project management support to include meetings, agency trainings, conferences and special events. Provide support with scheduling, purchasing materials, ordering food, equipment set up, and travel arrangements.

Org Learning

• Manage confidential data entry into the agency Learning Management System (LMS), Electronic Health Record System (EHR), Customer Relationship Management (CRM) system and other agency portals, such as compliance. Generate reports. Provide centralized technical assistance as requested.
• Oversee the collection, auditing, and submission of required FA/CPR paperwork to the American Red Cross, including ensuring documentation is complete with signatures. Scan and archive files into an electronic format. Ability to train staff in CPR/FA as needed.

Marketing

• Assist with basic updating of marketing materials such as flyer templates, rate sheets, program information sheets, business cards, stationery, event flyers, etc., based on marketing project requests.
• Coordinate agency apparel and promotional materials through Promoshop and manage orders across the agency; track and maintain marketing collateral and promotional product inventory.
• Handle collateral requests and coordinate the delivery of marketing materials to offices and regional centers.

Business Development

• Coordinate with regional staff on marketing, promotional, and swag items for conference materials and other items required for table setup.
• Segment e-mail lists for program marketing and support with the creation of e-mail campaigns sent to leads, referral sources, and key customers.

Administrative

• Develop, communicate, and maintain an efficient system for ordering supplies. Maintain inventory and routinely assess team needs.
• Assist in the onboarding process for new Strategy and Innovation team hires.
• Distribute team mail. Help with mailers and customer support packaging. Distribute items to area offices as needed.
• Ensure appropriate invoices are submitted in a timely manner to finance office by ensuring proper coding.
• Track and submit VISA expenditures. Collect invoices and batch as needed.
• Provide accurate, timely and professional written and verbal communications and services related to tasks assigned.
• All other duties as assigned.

QUALIFICATIONS

A strong team player with a deep focus on execution, follow-through, accountability, and results. A willingness to learn and adapt to different systems. Detail-orientation and organization are key skills in this role. Ability to multitask in a fast-paced environment and apply creative thinking. Strong written and verbal communication skills. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Comfort working with senior leaders and handling confidential information with discretion. Ability to anticipate the needs of the VP and team, follow through on commitments without being reminded, and translate verbal direction into concrete action.

EDUCATION and/or EXPERIENCE

Bachelor's degree with two or more years of project management, administrative, or executive support experience preferred. Direct experience supporting senior leaders or executives is a strong plus. Must be proficient with use of technology to include Microsoft Office suite (MS Excel, Outlook, Word, PowerPoint), databases, electronic platforms, and office equipment.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver's license with acceptable driving record per agency guidelines and proof of auto insurance.

Why Work at Shineforth?

Shineforth has been an unwavering champion for children, teens, and families for more than 120 years. Our main campus is in Richmond, Va., and we offer nearly 20 programs at eight locations throughout Virginia.

Work-life balance is critical to the health and well-being of our employees, which is why we offer generous paid leave, 12 paid holidays, flexible workspaces, and comprehensive health benefits options that include an Employee Assistance Program, vision, and optional dental. We also offer pet insurance. Shineforth employees are eligible for a 401(k) that Shineforth matches up to 7 percent.

Diversity, Equity, and Inclusion (DEI) is at the forefront of all we do at Shineforth, and we maintain a culture of acceptance in which crucial conversations are encouraged. UMFS doesn’t exclude anyone on the basis of race, color, national origin, gender, sexual orientation, genetic information, disability, religion, or economic background.

#ZR

Equal Opportunity Employer

Drug Free Workplace