Branch Wholesale Product Specialist

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend appropriate solutions. Wholesale Product Specialists are expected to promptly resolve any customer concerns, ensure maximum client satisfaction, stay up-to-date with product features, and maintain high quality and visual standards of the products and store. They are tasked with achieving excellent customer service while consistently meeting the store’s sales goals. Location: Store #721182, 7719 Graphics Way, Lewis Center, OH 43035. This is a part-time position with a hiring rate of $16.50 per hour. Responsibilities Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale customers Process sales transactions accurately and in accordance with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load and unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition of assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Be aware of legal requirements regarding access to customers, cash, and equipment and understand the company’s policy on criminal background checks Minimum Requirements Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications Have a valid, unrestricted Driver’s License Have at least a high school diploma or GED Have at least one (1) year of experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint-related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language; Spanish is a plus Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of protected veterans. #J-18808-Ljbffr Sherwin-Williams