KYC II (Outreach Analyst)

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Pour obtenir de plus amples renseignements, consultez notre **.****Work Location:**Jacksonville, Floride, États-Unis d'Amérique**Hours:**40**Pay Details:**$25.75 - $38.50 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.**Line of Business:**Crimes financiers et Gestion des fraudes**Job Description:**The KYC Analyst II conducts the work of research, analysis and perform operational processes related to the Know Your Customer program of the Bank. This role maintains and updates detailed tracking of Customer KYC related information and profiles for regulatory reporting purposes. This role performs quality control on the work product as needed.**Depth & Scope:*** Performs more advanced, complicated, or high visibility job functions aligned with policies, standards, procedures, and job aids* Ensures that work products are fit for purpose and audit/regulator ready* Provides specialized analysis, non-standard reporting, and operational support to KYC Ops* Requires a comprehensive understanding of a range of product and services, processes, procedures, systems, and concepts within their own and related areas of specialty* Recommends problem resolution for issues that have been escalated, and/or escalate to appropriate level where further clarity or interpretation is required* Completes work within specifically defined parameters with guidance/direction from management as necessary* Requires solid knowledge of the GAML function and interaction points with other related areas as well as regulatory issues/requirements for jurisdictions supported**Education & Experience:*** Undergraduate Degree or equivalent professional work experience* Direct experience in financial services or similar industries including fraud, know your customer, anti-money laundering, sanctions screening, or similar roles for new joiners. (or)* 4+ years' experience in an unrelated role involving information fluency, investigation, research, or financial services broadly but not specifically KYC or AML. (or)* Or for an internal candidate proven track record of excellence through metrics or manager discretion**Customer Accountabilities:*** Maintains KYC files, data, and documents in a manner consistent with the KYC Policies and Standards in line with Service Level Agreements* Performs reviews of customers as appropriate throughout the customer’s lifecycle with TD* Ensures that such records, data, and reviews are prepared for review by auditors and regulators* Conducts KYC reviews, as required* Escalates potential causes for concern to management for further action* Supports implementation activities related to initiatives driven by the applicable specialized function including the development of and maintaining the enterprise’s KYC programs**Shareholder Accountabilities:*** Prioritizes and manages own workload to meet KYC Ops requirements for service and productivity and within TD’s risk appetite* Consistently exercises discretion in managing correspondence, information, and all matters of confidentiality; escalates issues where appropriate* Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high-risk transactions/activities as necessary* Identifies, recommends, and effectively executes standard practices applicable to the KYC Ops discipline* Maintains a culture of risk management and control, supported by effective processes in alignment with the Banks' risk appetite* Is knowledgeable of practices and procedures within own area of responsibility* Adheres to internal policies/procedures and applicable regulatory guidelines**Employee/Team Accountabilities:*** Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest* Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit* Keeps current on emerging trends/developments and grows knowledge of the business, related tools, and techniques* Participates in personal performance management and development activities, including cross training within own team* Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities* Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate* Contributes to a fair, positive, and equitable environment that supports a diverse workforce.* Acts as a brand champion for your function and the bank, both internally and/or externally* Grows knowledge of the business, related tools and techniques**Physical Requirements:**Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%* Domestic Travel – Occasional* International Travel – Never* Performing sedentary work – Continuous* Performing multiple tasks – Continuous* Operating standard office equipment - Continuous* Responding quickly to sounds – Occasional* Sitting – Continuous* Standing – Occasional* Walking – Occasional* Moving safely in confined spaces – Occasional* Lifting/Carrying (under 25 lbs.) – Occasional* Lifting/Carrying (over 25 lbs.) – Never* Squatting – Occasional* Bending – Occasional* Kneeling – Never* Crawling – Never* Climbing – Never* Reaching overhead – Never* Reaching forward – Occasional* Pushing – Never* Pulling – Never* Twisting – Never* Concentrating for long periods of time – Continuous* Applying common sense to deal with problems involving standardized situations – Continuous* Reading, writing and comprehending instructions – Continuous* Adding, subtracting, multiplying and dividing – ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.**Who We Are:**TD is one of the world's leading global financial institutions #J-18808-Ljbffr TD Bank