Financial Advocacy Associate

Job Description

Job Description

Company Description

About Valley Medical Center & Clinics

Founded in 1947, Valley Medical Center & Clinics (VMCC) is the oldest and largest public hospital district in Washington state and the largest nonprofit healthcare provider in South King County. Valley serves more than 600,000 residents through a comprehensive network of more than 50 primary, urgent, and specialty care clinics across South King County, and a 341-bed acute care hospital located in Renton. As a Level III Trauma Center, Valley provides advanced emergency, medical, surgical, and specialty care, including cancer treatment, heart and vascular services, neurosciences, orthopedics, stroke and spine care, childbirth and neonatal services, and critical care. Guided by our mission of caring for our community like family, Valley is committed to improving the health and well-being of the vibrant communities we serve through accessible, compassionate, high-quality care. Learn more at valleymed.org.

Job Description

This position is responsible to provide financial advocacy for patients and Valley Medical Center by exploring payer sources as well as payment options to ensure accounts are financially secure prior to rending services. This position provides self-pay price quotes, alternative financing information and information regarding financial assistance programs. All communications are conducted in a manner that will result in positive patient relations and reimbursement for services.

Qualifications

Prerequisites

1. Associate (2 year) degree required or equivalent experience, college (4 year) degree preferred.
2. Minimum three years’ experience with insurance verification, Medicaid eligibility application, revenue cycle functions, hospital/physician offices or related areas 
3. Ability to use Microsoft Word and Outlook; EPIC system experience preferred.

General Qualifications

1. Strong organizational skills and ability to prioritize tasks
2. Strong conflict resolution skills as well as interpersonal skills and ability to build rapport with a wide variety of individuals
3. Knowledge of payer reimbursement processes and insurance terminology
4. Basic understanding of procedure codes (CPT, HCPCS, ICD-10 coding, etc.)
5. Working knowledge of medical terminology
6. Ability to identify and solve problems independently
7. Demonstrates reliable attendance and job performance
8. Requires manual and finger dexterity and vision corrected to normal range.

Additional Information

Build your future with Valley Medical Center & Clinics! Join a team that values its people and offers excellent benefits and opportunities to grow.

• Medical, dental, and vision insurance
• Retirement plan with employer contributions
• Generous paid time off, including vacation, sick leave, and holidays
• Life and disability insurance
• Flexible spending accounts
• Employee wellness and assistance programs

Equal Employment Opportunity

Valley Medical Center & Clinics is committed to equal employment opportunity (EEO) and nondiscrimination in all aspects of employment and participation in its programs. 

We do not provide sponsorship opportunities at this time.

• Valley Medical Center & Clinics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.