Staff Nurse (RN) - Nurse Telehealth

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

SUMMARY:
We are currently seeking a Staff Nurse to join our Nurse Telehealth department.

This position is a 0.8 FTE (8 shifts/ pay period), 8-hour shifts, Evenings, Every Other Weekend.

RESPONSIBILITIES

The Telehealth Staff Nurse is accountable for independently providing indirect patient care 24 hours a day, 7 days a week, 365 days a year via telecommunications technology. The Telehealth Staff Nurse, within the domain of Ambulatory Care Nursing, provides remote nursing care to a variety of patient populations (Medical, Surgical, OB/GYN, Pediatrics, Geriatrics, and Behavioral Health) across the life span. The Telehealth Staff Nurse is guided by use of nursing process and use of evidence-based telephone nurse triage protocols and their nursing clinical expertise to determine the most appropriate level of care at the most appropriate time for the patient's reported medical condition or concern. This determination of appropriate care includes home care instructions.

The Telehealth Staff Nurse is also responsible for completing medication refill requests and assisting community pharmacies with any requests related to HHS patients.

The Telehealth Staff Nurse will adhere to established Hennepin Health System (HHS) Policies, Procedures, and Protocols and in accordance with the scope of practice for a Registered Nurse.

Minimum Qualifications:

• 2 years of experience working in the HHS Nurse Line department
• Graduation from an accredited school of nursing
• Possession of a valid license as a Registered Nurse issued by the State of Minnesota

Preferred Qualifications:

• Bilingual skills
• Bachelor or Master's degree in Nursing

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

Total Rewards Package:

• We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
• We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions) .
• For a complete list of our benefits, please visit our career site on why you should work for us.

Department: Nurse Telehealth Primary Location: MN-Minneapolis-Downtown Campus Standard Hours/FTE Status: FTE = 0.80 (64 hours per pay period) Shift Detail: Evening, Every Other Weekend Job Level: Staff Employee Status: Regular Eligible for Benefits: Yes Union/Non Union: Union Min: $36.70 Max: $69.38 Job Posting: May-28-2026