Technical Analyst

Overview The Junior Telecom Agile Analyst is a multiskilled, cross-functional role responsible for user research, documenting end‑to‑end PMO to FMO process flows, gathering requirements, and translating business needs into automated, digitized, and scalable system and process solutions. The role supports pre‑development activities by facilitating requirements workshops, conducting user research, and helping define business needs and product features. Responsibilities Develop and refine epics, support backlog grooming, and participate in Agile ceremonies to ensure requirements are clearly understood and prioritized for delivery Document current and future‑state processes, identify efficiency opportunities, and partner with stakeholders to drive process optimization Conduct user research to create PMO and FMO end‑to‑end process documentation Facilitate stakeholder collaboration to identify operational pain points, process improvement opportunities, and strategic objectives, and translate them into cost‑effective scalable system transformations Identify, qualify, and document automation and digitization opportunities, including site‑level workflows and system handoffs Perform data gathering and analysis for application rationalization and optimization decisions Work with stakeholders to standardize processes Manage intake, prioritization, and onboarding of new functionality requests Ensure final designs meet business needs while minimizing complexity and cost Document feature and epic level business requirements and acceptance criteria for hand‑off to development teams using standardized Scaled Agile methodologies Ensure all requirements are clearly mapped to business value, measurable outcomes, and downstream workflow impacts Act as a gateway between business needs and system capabilities Manage product backlog and prioritization and document feature/epics to drive multiple development teams to ensure PI and sprint readiness Support Agile PI planning and dependency alignment across teams Qualifications BA/BS and 2–4 years of experience as a business analyst or in similar roles Strong understanding of Software Development Life Cycle (SDLC) and Scaled Agile delivery across multiple development teams Strong Agile knowledge, technical writing skills, data‑driven analysis, and proficiency with collaboration tools Experience in data gathering and analysis for app rationalization and use in optimization decisions Proven experience creating and developing ready Epics/Features and associated acceptance criteria including non‑functional requirements Expertise in AI and automation technologies to support future‑state process mapping, solutioning, and optimization opportunities (workflow orchestration, AI‑assisted decision‑making) Proficient in technical writing to support creation of business requirements, implementation strategies, and organizational change management (OCM) plans Experience facilitating meetings and mediating between cross‑functional teams and stakeholders (in person and/or virtually) Skilled in stakeholder facilitation and communication to all levels of key stakeholders (leadership to end users) Familiarity with AI, automation, and digital transformation initiatives supporting large‑scale, multi‑organization environments Proficiency in collaboration/documentation tools (Teams, SharePoint, Confluence, Word, Visio, etc.) Preferred Qualifications Familiarity with Wireline and Wireless Plan‑Design‑Build processes Familiarity with workflow management systems and AI‑driven automation tools Telecom build cycle knowledge (wireless and wireline) and digital transformation initiatives RFDS processes and optimization frameworks Familiarity with user experience research methodologies High level understanding of SAS, IS BUS‑System Integration Additional Information Candidates must be eligible to work in the United States as a U.S. permanent resident or U.S. citizen. Cadmus offers a competitive benefits package including medical, dental, vision, company‑paid disability and life insurance, 401(k), paid time off, paid holidays, voluntary time off, tuition reimbursement, adoption assistance, and other benefits. Salary range: $65,000 – $78,000, with actual pay determined by experience, education, and market conditions. Cadmus is an Equal Opportunity Employer and prohibits unlawful discrimination. Cadmus provides a respectful workplace with equal employment opportunities for all applicants and employees regardless of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military or veteran status, disability, or any other characteristic protected by law. Learn more about Cadmus by visiting our website at cadmusgroup.com. #J-18808-Ljbffr