Auto Dealership General Sales Manager

Job Description

Job Description

Benefits:

• Access to business management tools and support resources
• Direct impact on revenue, strategy, and customer satisfaction
• Performance bonuses and advancement pathways
• Leadership autonomy with opportunities to shape team culture

Schedule / Expected Work Hours: Full-time, including some evenings and Saturdays. Schedule is flexible to maximize sales opportunities.

Job Summary
This is a hybrid leadership role responsible for both driving sales and managing daily dealership operations . The GSM owns the full customer journey from lead to close while ensuring vehicles move efficiently through intake, repair, and sale.

Key Responsibilities

• Manage all used car sales and leasing from lead to close

• Generate and respond to leads; maintain a strong sales pipeline

• Structure deals, handle financing, and complete paperwork

• Oversee daily operations, ensuring smooth workflow between sales and service

• Track vehicle status, prioritize work, and eliminate bottlenecks

• Manage inventory listings, pricing, and turnover

• Ensure accurate documentation, compliance, and process consistency

• Deliver excellent customer experience and resolve escalations

• Set sales goals and track KPIs (sales, gross profit, conversion rates)

• Use Dealer Center (CRM) to manage leads, deals, and pipeline

• Communicate consistently with the team through Slack and internal systems

Qualifications

• 2+ years in automotive or commission-based sales

• Strong organizational and problem-solving skills

• Comfortable using CRM systems and digital communication tools

• Self-motivated with an ownership mindset

What Success Looks Like
Cars are consistently sold, inventory moves quickly, operations run smoothly, and communication is clear across the team.

Company Mission and Vision
A Better Way Auto LLC is a reputable automotive sales and repair facility committed to delivering top-quality automotive repair, maintenance, and sales. Our mission is to ensure that every vehicle we service meets the highest standards of safety, reliability, and customer satisfaction.