Network Tools Engineer - Expert (Government)
$89.2k - $183.1kFull-time
AT&T
This position requires office presence of a minimum of 5 days per week and is only located at customer's site. AT&T has an opening for a Network Tools Engineer to ensure that network monitoring, management, and diagnostic tools are functioning efficiently to support the overall health and performance of the network Job Duties/Responsibilities:
- Configure, upgrade, and patch network monitoring and management tools
- Monitor network performance, analyze traffic patterns, and manage alerts for network anomalies
- Set up and manage alerts for network anomalies, ensuring a timely response
- Maintain an up-to-date inventory of all network hardware and software assets, including routers, switches, servers, firewalls, and licenses.
- Ensure that all changes to the network inventory are accurately recorded and updated in real-time.
- Work closely with network engineers, IT support teams, and other stakeholders to ensure network inventory needs are met.
- Continually monitor and fine-tune performance of Information Systems, conducting analyses of network usage, user complaints, traffic interruptions, hardware and software capabilities, and other relevant factors.
- Create, update and comply with SOPs and other documentation.
- Candidate must have a total of 12 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 12 years of work history OR an Associate’s and 10 years, a Bachelors’ and 8 years, a Masters and 6 years or a PhD and 4 years of work history.
- Strong understanding of network protocols, architecture, and technologies (e.g., TCP/IP, DNS, DHCP, VPN).
- Hands-on experience with network troubleshooting and performance optimization.
- Proficiency with network monitoring and management tools such as OpenText NOM, Nagios, PRTG Network Monitor, Wireshark, etc.
- Proficiency in scripting languages like Python, Bash, or PowerShell for automation and integration with network tools.
- Familiarity with automation tools such as Ansible, Puppet, or Chef.
- Ability to create and maintain comprehensive network documentation, including diagrams, configurations, and policies.
- Relevant certifications such as Cisco Certified Network Associate (CCNA) or CompTIA Network+
- Strongly preferred: experience with OpenText’s Network Node Manager/NOM.
- Experience with ServiceNow ITOM
- Excellent problem-solving skills and the ability to diagnose and resolve complex network issues.
- Strong data analysis skills to generate actionable insights from network data.
- Excellent verbal and written communication skills for effective interaction with IT staff and stakeholders.
- Ability to work collaboratively in a team environment and contribute to team goals
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone
Vacancy posted 3 days ago
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