Instructional Designer

Position Title: Regional Operations Learning Specialist Location: Dallas, TX Your role As part of the Global Operations Training team, the Regional Operations Learning Specialist supports the full process of development of effective and engaging training content to meet the needs of global and regional audiences. This role works closely with senior team members, subject matter experts, and other stakeholders to analyse, design, build, and update instructional materials such as eLearning modules, instructor-led training content, and job aids. The Regional Operations Learning Specialist will assist in content development projects from concept through delivery and help ensure materials are clear, accurate, and aligned with learning objectives. This role also contributes to the ongoing content design for implementation in our digital learning platform. What you’ll do Training Content Development Collaborate with other Operations Learning Specialists and subject matter experts (SMEs) to develop and update training materials. Create and format engaging instructional content, including presentations, manuals, eLearning modules, videos, and quick-reference guides. Apply instructional design principles and templates to organise and simplify complex topics for learners. Participate in content review cycles and incorporate feedback into final deliverables. Instructional Design Support Assist in applying instructional design models (e.g., ADDIE) to develop effective learning experiences. Support content creation for both technical and non-technical audiences. Help identify opportunities to improve learning outcomes through updated content, visual enhancements, or revised instructional approaches. Learning Management System (LMS) Maintenance Assist with the building and updating of training materials to align with the requirements in the Digital University (LMS). Monitor participation, completion data, and evaluation feedback to support reporting and content improvement. Identify outdated content and flag it for archival or revision. Collaboration & Communication Work closely with SMEs, team members, and regional stakeholders to understand training needs and gather content requirements. Participate in team meetings and design reviews to support project progress. Ensure all communication is clear, timely, and aligned with project expectations. What you’ll need Education: Bachelor’s Degree or equivalent experience in Instructional Design, Education, Communications, or a related field. Experience: 2–3 years of experience developing training or instructional content, preferably in a corporate, technical, or operations environment. Skills: Basic knowledge of instructional design principles and adult learning theory. Proficient in Microsoft PowerPoint and other Microsoft Office tools. Experience with eLearning authoring tools such as Articulate Storyline, Rise 360, or similar (preferred). Strong written and verbal communication skills. Attention to detail and ability to follow style guides and templates. Comfortable working on multiple projects with shifting priorities. Experience publishing eLearning content to SCORM. Familiarity with video editing tools (e.g., Camtasia, Adobe Premiere) or image editing (e.g., Photoshop). Exposure to Learning Management Systems (LMS). Certifications: Instructional design certifications (ATD, CPLP, etc.) (Preferred) Additional Requirements Ability to work independently and as part of a collaborative global team Ability to travel as required globally A bit about us Digital Realty brings companies and data together by delivering the full spectrum of data centre, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data centre platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data centre footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter. A bit about our team Our Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centres operates as it should. What we can offer you Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. Health and Safety Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress. Our Compensation Philosophy Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognises and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values. #J-18808-Ljbffr