Principal SaaS Support Lead: Cloud, API & Incidents
Elite Technology
Elite Technology is seeking a Principal Technical Support Analyst to lead our Tier 2 team for cloud, API, and platform issues. You will guide a group of experts and collaborate with Engineering and Product to deliver fast, accurate resolutions and scalable support processes. This client-facing role requires clear communication with senior executives during high-visibility incidents. Hybrid work arrangement is available in NYC. #J-18808-Ljbffr Elite Technology
$152.29k - $250.2k
Principal Solution Architect, Enterprise API PlatformPosition Overview:The Principal... ...Owners and Tech Leads to align roadmaps,... ...Available for production incidents with major impact... ...patterns, AI, cloud platforms, and data... ...Guardian, you’ll have the support and flexibility to...PrincipalCloudFull timeH1bWork at officeVisa sponsorshipWork visaFlexible hours3 days per week$160.3k - $240.5k
...) développeur(se) principal(e) en sécurité, à... ...complexes et la gestion d’incidents majeurs, offrirez... ...de scripts, d’API ou de plateformes... ...team’s technical lead during Americas hours... ...Be DoingLead and support complex... ...correlating data across cloud, identity, endpoint...PrincipalCloudFull timeWork at officeWorldwide- ...are seeking a Principal Detection & Response... ..., and incident response. The... ...assisted workflows to support those standards... ...response. Lead incident... ...across corporate, cloud, production, and... ...Go, including API-driven integrations... ...Workspace, and SaaS audit logging....PrincipalCloudFull time
$184.5k - $246k
...digital solutions to support clinical trials... ...industry-leading expertise, analytics... ..., and incident response patterns... ...well-documented APIs, deterministic... ...systems3+ years in a Principal Engineer,... ...infrastructure, cloud platforms (AWS... ..., or regulated SaaS platformsExternal...PrincipalCloudOngoing contractWork at officeRemote workShift work- ...management. As a Technical Support Engineer Fellow, you... ...complex technical incidents across the Axonius platform... ..., Network+, AWS Cloud Practitioner, CCNA, or... .... Exposure to RESTful APIs, cloud environments, or... ...cyber assets, software, SaaS applications, identities...PrincipalCloudRemote work
$144k - $160k
...delivers the only cloud-native SaaS platform that unifies... ...a next-generation support organization for... ...re looking for a Principal Technical Support Analyst to help lead the way. In... ...resolving complex cloud, API, and platform... ...during high‑visibility incidents and escalations....PrincipalCloudRemote workFlexible hoursShift work$193.5k - $210k
Overview: Cvent is a leading meetings, events, and hospitality... ...of microservices to support scalability,... ...integrate them into a cloud-based SaaS environment built on RESTful... ..., integration, and API testing practices.... ...resolution of production incidents. Manage build and deployment...PrincipalCloudWorldwide- ...connectivity, while also supporting internal and external... ...centralized management Lead complex security and... ...Partner with network, cloud, and infrastructure teams... ...operations and incident response, diagnosing complex... ...Experience with scripting or API-driven automation to...PrincipalCloudPermanent employmentFull timeNight shift
$206.1k - $309.15k
...SummaryThis job involves leading software solution... ...Establish and drive consistent API architecture, design... ...across Streaming Hub, supporting an API-first platform strategy... ...for Streaming Hub's cloud and infrastructure... ...readiness reviews, and incident learnings, translating...PrincipalCloudFull timeNight shiftWeekend work$118.3k - $219.8k
...customers. Our company leads in deploying AI... ...Senior Consulting Principal AWS Cloud Engineer, you will... ...on-prem and SaaS platforms with AWS... ..., Step Functions, API Gateway, and EventBridge... ..., enhancing incident response, automated... ...Applicant Request Support Form or please contact...PrincipalCloudTemporary workLocal areaImmediate startRemote workFlexible hours- ...learning, optimization and modern cloud software engineering to move... ...Python daily alongside the team Lead a small, elite engineering team... ...experience with enterprise SaaS, distributed systems and cloud-... ...similar) ~ Experience with REST APIs, microservices and distributed...PrincipalCloud
- ...Job Title: Principal Engineer - Digital Asset & Post-Trade... ...HA/DR . Own API ecosystem including REST... ...permissioned ledgers , supporting AML/KYC, Travel Rule,... ...secrets management, and incident response . Ensure... ...Exposure to FinOps, cloud cost optimization, and...PrincipalCloud
$96.8k - $251.6k
...About Us The Oracle SaaS Engineering organization... ...the Oracle Fusion Cloud Applications service, a... ...Infrastructure (OCI). Leading companies trust Oracle... ...even during large-scale incidents. We are building the next... ...scale. As a Senior Principal Engineer (Architect) you...PrincipalCloudTemporary workFlexible hours$120.06k - $160.08k
...ecosystem of devices and cloud software. Like our... ...technology that supports emergency... ...resolution, ensuring incidents are triaged accurately... ...as the operational lead during customer-impacting... ...mission-critical SaaS environmentsServe... ...VoIP, SaaS platforms, APIs, integrations, and...CloudWork experience placementNight shift$141k - $229k
...Research is seeking a Principal Analyst to lead Forrester’s technology... ...platform domains including cloud platforms, mission critical SaaS, enterprise... ...inquiries as necessary.Support business development and... ...engineering (SRE), National Incident Management System (NIMS...PrincipalCloudFor contractorsRemote work- ...partners understand and integrate with our cloud-native payments platform. You will join a small, collaborative Documentation team and lead AI-enabled knowledge management initiatives. Responsibilities include delivering API documentation, creating manuals and tutorials...CloudRemote job
- ...Senior PolyPaths Consultant & L3 Support Lead About the role Arrayo builds and embeds... ...The work spans daily risk runs, complex incident resolution, platform configuration, and... ...Aladdin; workflow schedulers; CI/CD tooling; cloud platforms; or regulatory frameworks such...CloudPermanent employmentFull time
$277k - $390k
...Astro, the industry-leading unified DataOps... ...seeking an exceptional Principal Software Engineer... ...and public face of a cloud-agnostic software... ...reliance on an external SaaS backbone or... ...Extensible Platform API : Drive the design... ...principles required to support programmatic...PrincipalCloudFull time$160k - $250k
...Vulnerability Management, Cloud Security and Identity... ...seeking a seasoned Principal Product Manager with deep... ...enrichment depth, and API surface to support a growing set of... ...product and engineering leads across Proactive Security... ...in an enterprise SaaS context#LI-JC1Benefits...PrincipalCloudFull timeWork experience placementWork at officeLocal area- To support a highly scalable AWS/Kubernetes-based cloud platform, the full-time Principal Software Engineer, DevOps will build tools and infrastructure... ...alerts, responding to incidents and conducting root-cause... ...experience in SRE, DevOps, or SaaS operations 3+ years of hands...PrincipalCloudFull timeRemote work
$215k - $250k
...“BXCI”) is one of the world’s leading credit investors. Our investments... ...skills; experience building APIs and AI-powered... ...to real usersFamiliarity with cloud infrastructure and production... ...facing API designFamiliarity with SaaS or enterprise software businessesPrior...PrincipalCloudFull timeLocal area$175k - $225k
...priority. This Principal IAM Engineer is a senior... ...with the platform, cloud, and service... ...identity, including API keys, service accounts... ...resets are a leading account-takeover vector... ...automation across cloud, SaaS, and privileged... ...and a team that supports new ideas. You...PrincipalCloudTemporary workFlexible hours- ...ML engineering expertise with experience leading large engineering teams and working directly... ...~ Experience with distributed systems, APIs, containers, Kubernetes, CI/CD, and GPU... .... ~ Experience with at least one major cloud platform. ~ Experience with platforms such...PrincipalCloudFull time
- ...Principal Architect | AWS & Databricks Experience: 15+ years Role... ...Principal Architect with 15+ years of cloud architecture experience and... ...solutions. This person will lead the architecture of scalable,... ...data from databases, APIs, streaming platforms, and file...PrincipalCloud
- ...We are hiring a Principal Engineer for a client that provides a cloud-native SaaS platform supporting global creative teams. The platform leverages... .... Responsibilities Lead the architectural direction... ...features in .NET and AWS (Lambda, API Gateway, DynamoDB, RDS, etc.)...PrincipalCloudFull time
$227k - $303k
...is The Essential Cloud for AI. Built for... ...confidence. Trusted by leading AI labs, startups,... ...are looking for a Principal Engineer to... ...help design will support demanding production... ...operational readiness, incident learning, and long... ...service (STS), API authentication gateway...PrincipalCloudPermanent employmentFull timeTemporary workCasual workWork at officeRemote workFlexible hours$178.69k - $293.56k
...250 company and a leading provider of life,... ...customer experiences, support our partners, and... ..., Data, AI, API, Digital, and Enterprise... ...Overview:The Principal Enterprise Architect... ...data, integration, cloud, security, and emerging... ...for production incidents with major impact...PrincipalCloudFull timeH1bVisa sponsorshipWork visaFlexible hours3 days per week- ...Principal Architect - CPQ product will own the end-to-end... ...Set standards for async API design, state machines,... ...active data lifecycles. Lead technical delivery end-... ...modeling, containers, and cloud (Azure / AWS / GCP).... ...quote-to-cash or enterprise SaaS exposure. Salesforce or...PrincipalCloud
$103.6k - $155.4k
...Northrop Grumman is hiring a Principal Software Engineer to... ..., maintainability, and supportability. Data Integration... ...infrastructure‑related incidents. Ability to obtain and... ...infrastructure as code in a major cloud environment using Terraform, REST APIs, or comparable...PrincipalCloudWork at officeShift work- ...global aviation organization seeking a Principal Security Engineer to lead the implementation and enhancement... ..., network, endpoint, identity, and cloud security while helping mature the organization... ..., alerts, and dashboards. Lead incident response, vulnerability management,...PrincipalCloudFull time
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