Inventory Specialist

Schedule: 40 hours per week | Evening, Night & Weekend Availability Required Starting Pay: $20.00 per hour (First 3 Months) About RNR Dispensary We are looking for a reliable, detail-oriented, and self-motivated Inventory Specialist to join our growing team. The ideal candidate has previous inventory experience, strong organizational and communication skills, and the ability to work independently while supporting a fast-paced retail environment. **Evening/night shift and weekend availability is required. Key Responsibilities Inventory Management Receive, inspect, and verify incoming inventory shipments, ensuring accuracy of quantities, products, and documentation. Maintain accurate inventory records using our POS and inventory management systems. Conduct regular inventory counts, audits, and reconciliations. Identify and report inventory discrepancies, damaged products, and stock shortages. Organize and maintain inventory storage areas to ensure efficiency and accuracy. Prepare, label, and transfer products to the sales floor as needed. Monitor stock levels and communicate replenishment needs to management. Follow all New York State cannabis regulations and company inventory procedures. Delivery Operations & Dispatch Monitor daily delivery operations to ensure orders are processed and delivered accurately and on time. Dispatch delivery orders and coordinate efficient delivery routes for drivers. Assign orders to available drivers and monitor delivery progress. Communicate with delivery drivers regarding routes, order updates, delays, and customer requests. Track delivery status and proactively address delays or operational issues. Coordinate with the sales and inventory teams to ensure delivery orders are properly prepared and ready for dispatch. Customer Service & Phone Support Answer incoming customer phone calls professionally and promptly. Assist customers with product inquiries, order placement, order status, delivery updates, and general questions. Handle customer requests, concerns, and complaints with patience and professionalism. Communicate accurate information regarding product availability, store policies, pickup orders, and delivery services. Resolve routine customer service issues independently and elevate complex situations to management when necessary. Maintain a positive customer experience through clear communication and effective problem-solving. General Operations Assist with online order processing, fulfillment, and POS-related issues. Maintain a clean, secure, and organized working environment. Collaborate with sales, delivery, and management teams to support daily operations. Take initiative to identify problems, improve workflows, and assist coworkers when needed. Complete assigned tasks accurately and efficiently with minimal supervision. Qualifications & Requirements Required: Minimum 1 year of inventory-related work experience . Availability to work evenings, late nights, weekends, and holidays as scheduled . Strong organizational skills and attention to detail. Excellent communication and customer service skills, including professional phone etiquette. Ability to multitask and manage inventory, delivery dispatch, and customer requests simultaneously. Reliable, punctual, and committed to maintaining a consistent work schedule. Ability to work independently with minimal supervision. Basic computer skills and willingness to learn POS and inventory management systems. Strong problem-solving skills and ability to remain calm under pressure. Ability to work effectively as part of a team. Must meet applicable New York State cannabis employment requirements. Preferred: Previous experience working in a cannabis dispensary or cannabis-related business. Familiarity with cannabis products, inventory compliance, and seed-to-sale tracking. Experience with Dutchie POS or similar retail inventory systems. Experience with delivery dispatch, route coordination, or order fulfillment. Previous retail customer service or phone support experience. **Candidates with cannabis industry experience will receive priority consideration. What We're Looking For Beyond inventory experience, we value attitude, reliability, and work ethic. Our ideal team member is: Self-Motivated: Takes initiative, stays productive, and looks for tasks without constantly needing direction. Team-Oriented: Willing to help coworkers and support other departments when needed. Punctual & Dependable: Arrives on time, follows assigned schedules, and takes attendance seriously. Patient & Detail-Oriented: Understands that inventory work requires accuracy, repetition, and careful attention to detail. Customer-Focused: Communicates professionally, listens carefully, and handles customer concerns with patience and respect. Responsible & Accountable: Takes ownership of assigned tasks, following procedures, and communicates mistakes or concerns promptly. Adaptable: Willing to learn new systems, handle changing priorities, and grow with the company. Compensation & Performance Review Starting Pay: $20.00 per hour. Introductory Period: First 90 days of employment. Performance Review: After the first 90 days, compensation will be reviewed and may be adjusted based on individual performance, reliability, attendance, productivity, and overall contribution to the team. Any pay adjustment will be determined through a performance-based discussion and is not guaranteed. #J-18808-Ljbffr RNR Dispensary