Assistant Property Manager

Assistant Property ManagerWithin the spirit of "Making People's Dreams Come True," the Assistant Property Manager is responsible for maximizing the value of owned property consistent with The Villages objectives. This position is responsible for the coordination of general administrative and reporting functions for the financial and physical operations of the property while delivering Raving Fans Customer Service to internal and external customers.Full-Time, Onsite PositionBenefits for Full-Time Positions: Medical (HSA/FSA), Dental and Vision Insurance | 401k and/or ROTH | PTO & Paid Holidays | Basic Life & AD&D | The Villages® Charter School eligibility | and much more!Responsibilities:Tenant Charges Review & PostingMonthly late fee reports, monthly CPI and scheduled rent increase reports, monthly percentage rent reportsReview, validate, and present to Property ManagerLiaison between Property Management and Accounting to post charges of appropriate reports at Property Manager's directionAccounts Receivable (A/R)Review and identify past due balances on A/R ReportsFacilitate delivery of default noticesMonitor tenant ledgersReview and reconcile tenant statementsReal Estate Tax BillingReview, validate, and prepare annual real estate tax billing documentsFacilitate delivery of annual real estate tax invoicesInsurance ComplianceReview, validate, and present monthly insurance reports to Property ManagerFacilitate delivery of default noticesSales Report ComplianceReview, validate, and present monthly sales reports to Property ManagerFacilitate deliver of default noticesLease Administration & Tenant RelationsEstablish and maintain positive working relationships with Tenants to ensure a high level of resident/tenant service and achievement of property goals and objectivesWork closely with Operations Support staff to ensure critical Facility Maintenance requests are resolved timely and correctlyFollow up with Tenants on leasing requests made to Property ManagerCorrespond with other business partners, local municipal authorities, etc. to solve tenant issues and/or requestsWork in conjunction with Property Manager to implement lease administration and property managementManage and conduct regular tenant visits to build rapport, identify and address tenant concernsAssist with Lease Management, including lease abstract, lease renewal, amendment, assignment, and communicationAssist with New Lease process by managing workflow of new leases into appropriate ERP software and/or databases; tracks new lease critical datesCommunications & MeetingsSchedule and coordinate tenant meetings as neededSchedule, coordinate & assist in facilitating New Tenant Kick-Off MeetingsMaintain property calendarSend welcome arrangements as neededActively communicate critical dates relating to the propertiesCAM Reconciliations and BudgetingSupport annual budget preparation by gathering appropriate financial statements, reports, schedules, documentsSupport annual budget preparation by understanding financial statementsSupport annual CAM reconciliations by assisting in review of general ledger entries and validate proper bookings of experiencesFacilities ManagementCoordinate, attend, and perform facility inspections in conjunction with or without Facilities and/or Property Manager when needed. Publish inspection report and applicable communication regarding corrective work.Oversee building occupants needs are metExecute tenant and vendor communications with excellent customer serviceManage information related to transfer propertiesAssist with creating facility maintenance and/or repair scopes of work as needed for bid purposes, obtain estimates, review and negotiate terms for contract document processingEngage with vendors and request purchase orders as neededSupervisory Responsibilities: Directly manages assigned vendors/contractors working with the Commercial Property Management Department. Must be available at all times for emergencies as directedEducation/Experience Preferred:Associate's degree from a two-year college or technical school preferredMinimum of three (3) or more years related experience and/or training, or equivalent combination of education and experienceCommercial maintenance experience preferredBOMI, BOMA, ICSC certification preferredApplicant must have strong working knowledge and use of MS Office software including Word, Excel, and OutlookStrong written and oral communications skillsApplicant is required to have a valid Florida driver's license with a driving record acceptable to company standards.