Technical Program Manager

Technical Program ManagerOverwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the National Veterans Business Development Council (NVBDC), offering construction professional services, talent acquisition, and general contractor services for the mission-critical infrastructure industry. Our mission is the construction and management of state-of-the-art data centers with the precision and reliability this industry demands. From high-end engineers to seasoned professionals, we deploy the people you need to get your data center off the ground. At Overwatch, it's more than a job. It's a purpose.We're looking for a Technical Program Manager to drive execution across critical, cross-functional platform and technology initiatives. This role is technical in nature, with a focus on systems, platforms, and IT coordination rather than software development or engineering. You will partner closely with the Director to bring structure, visibility, and momentum to key programs, ensuring work is clearly prioritized, tracked, and delivered on time. This role requires strong ownership, a bias toward action, and the ability to solve problems in real time as they arise. It is not responsible for system design or development, but for ensuring systems and platforms are successfully delivered and adopted across the business. You will play a central role in executing large-scale system, platform, and process optimization initiatives, working closely with Technology, Platform, and IT Operations teams.This role sits at the intersection of business execution and system enablement.What You'll Do:Drive Program ExecutionSupport day-to-day execution of key programs, including large-scale system, platform, and IT-related rolloutsManage timelines, milestones, dependencies, and deliverables across teamsTrack progress against plan and drive accountability across stakeholdersIdentify risks early and escalate with clear options and recommendationsCoordinate cross-functional dependencies across platform, IT, external partners, and business teams to ensure seamless deliveryCreate Visibility & StructureMaintain program plans, dashboards, and reporting in a centralized system (e.g., Smartsheet)Ensure work is clearly defined, prioritized, and aligned to business goalsPrepare and support weekly and monthly program reviewsProvide clear, concise updates to stakeholdersCoordinate Across TeamsPartner with platform, IT, and business teams to drive alignment and execution across system and process initiativesFacilitate working sessions and cross-functional meetingsEnsure decisions are documented and next steps are clearFollow through to ensure execution stays on trackSupport Platform & IT InitiativesSupport rollout and drive adoption of core business platforms (e.g., Salesforce, HRIS)Partner with IT Operations to coordinate system access, readiness, and deployment activitiesTranslate business requirements into actionable tasks and timelinesSupport testing, validation, and readiness activities prior to system and platform launchesTrack adoption and usage of new systems and workflows post-launchSupport Delivery OperationsImplement tools, templates, and processes defined by the DirectorContribute to building repeatable program management practicesContinuously identify opportunities to improve efficiency and executionWhat Success Looks LikePrograms are organized, on track, and progressing without constant interventionSuccessful rollout and adoption of systems and platforms with minimal disruption to the businessStrong adoption and consistent usage of systems and workflows across teamsClear, consistent visibility into progress, risks, and next stepsStrong coordination across teams with minimal frictionReliable execution that builds trust and confidence across the organizationWhat We're Looking For:5–8+ years of experience in program management, project management, or operationsExperience supporting system implementations, platform rollouts, or technology-related initiatives is preferredExperience working alongside platform, IT, or systems teams (not required to be hands-on technical)Ability to translate business needs into structured execution plans across systems and platformsAbility to work effectively with both technical and non-technical teamsStrong organizational skills with high attention to detail and follow-throughAbility to manage multiple priorities in a fast-paced environmentClear communicator who can keep teams aligned and informedComfortable working in ambiguity and bringing structure where neededExperience with program management toolsStrong problem solver with a bias toward action. Able to take loosely defined problems, bring structure, and drive to resolution without needing constant directionOverwatch offers a competitive salary and benefits package, including health insurance, dental insurance, vision insurance, life insurance, 401(k) retirement plan, paid time off, and relocation assistance available. OVERWATCH is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer. OVERWATCH considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.