Global Badge Administrator Supervisor

Global Badge Administrator Supervisor Access & Systems Support is a dual-function role within the Service & Support pillar of the Operations and Fusion Center – Technology Services team. This position primarily supports badging operations, cardholder management, and access control administration, while also contributing to the "Run" function of security technologies, including physical access control and video management systems. The role is designed to bridge access management operations and technical system support, ensuring continuity of service, improved coordination across teams, and support coverage. Core Responsibilities Serve as a primary support resource for cardholder management, badging operations, and access assignment requests Manage ticket intake, triage, prioritization, and escalation for badging-related requests and issues Coordinate with internal stakeholders and project teams to create, update, and maintain access levels and permissions aligned with established procedures and guidelines Provide internal training and oversight for badging administrators and other support team members Support and maintain audit cardholder data, access levels, and permissions to ensure accuracy and compliance Act as a liaison between badging, technology, and project delivery teams to ensure consistent execution Provide limited cross-support for incidents impacting access control systems and physical security equipment Benefits Retirement plan Employer-provided medical and dental coverage Company-paid life insurance Voluntary life and disability insurance Employee assistance plan Securitas Saves discount program Paid holidays Paid time away from work Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic. #J-18808-Ljbffr Securitas Security Services USA, Inc.