Retail Receptionist Part Time

Retail Receptionist Job Description Greet and assist customers. Schedule appointments, verify insurance coverage, maintain accurate patient records, and assist with preliminary testing under the Optometrist’s supervision. Pay Class and Pay Rate Pay Class: Part Time Pay Rate: $10.64 - $14.10 /hr Essential Responsibilities Medical coding, insurance research, and billing. Greet and assist customers; schedule appointments according to Resources Scheduling guidelines; answer the phone, address patients’ questions, check patients in and out, collect payments, monitor and perform other front‑desk tasks as needed. Perform preliminary testing data collection as directed. Maintain complete and accurate patient records. Call for insurance pre‑authorization and follow up on hold authorizations. Clean and maintain the reception area. Offer current promotions and pricing guidelines to customers. Discuss the benefits and features of the discount club card with customers. Maintain an outside and internal doctor referral log for medical patients. Experience / Education One year of experience, optical preferred. High school diploma, GED, or 1‑5 years of equivalent related job experience. Mental / Physical Requirements Work changing schedules to meet business demands. Work inside a location. Strong organizational skills. Speak clearly and effectively. Calculate and manipulate numbers/data. Read English. Problem solving/reasoning. Meet customer expectations. Work under stress with interruptions and deadlines. Follow procedures and instructions. Use computer effectively and view computer screen. Exhibit empathy in all interactions. Bend and stoop continuously. Reach above shoulder continuously. Training Requirements Cross‑training in all departments as needed. Physical Demands The job requires standing, walking, sitting, using hands and fingers to handle, feel, pick or pinch, and talking or hearing most of the time. Occasionally stand, walk, and reach with hands and arms. Must frequently lift and/or move up to 20 pounds. The noise level is moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Behavioral Characteristics Detail oriented and well organized. Communicate clearly and effectively with associates and clients. Energetic and self‑motivated. Team player. Problem‑solving ability. Able to work onsite and participate in interactive onsite meetings regularly. Initiate immediate interaction, coordination, and collaboration with team members, clients and customers. HIPAA & Security Requirements All associates must comply with HIPAA as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. Associates may have access to covered information, cardholder data, or other confidential customer information, which must be protected at all times. Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program. Equal Opportunity Employer VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing. Compensation Compensation range is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job‑related factors permitted by law. This role may include eligible bonuses, equity, and commissions. #J-18808-Ljbffr