Assistant Manager - Optical

Job Description Assistant Eyeglass Manager powers the daily operations of a Vision Care & Eyewear business. As the department manager, you will own employee relationships, inventory, customer experience, marketing and daily P&L. Responsibilities Monitor and achieve profit, sales and performance goals (i.e., reviewing the P'L). Optimize and oversee the eyeglass department to ensure efficiency and compliance with company policies and operational guidelines. Convey a commitment to providing outstanding customer service and ensure all associates do the same. Ensure quality standards are met, review remakes and enforce policies. Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required. Ensure store promotions, advertising, and visual merchandising are in place and that all associates and doctors are aware of current promotions. Supervise and motivate Opticians and CL Sales associates (and, in some stores, the Receptionist) and ensure the timely completion of day‑to‑day functions. Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff. Motivate associates to exceed performance standards. Qualifications Optical sales experience. Supervising experience is preferred. Proven ability to lead, coach and build associate relationships. Sound understanding of store operations and standards for success. Strong communication skills (both oral and written) for effective management of teams. Exceptional customer service skills. Strong organizational skills for planning work and continuously monitoring progress toward goals. Ability to analyze, create, and understand financial reports. Demonstrated ability to analyze and solve problems of varied scope. Benefits At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future. Health & Dental Insurance 401(k) Retirement Savings Flex Spending Account Generous Paid Time Off & Company Holidays Parental Leave Employee Eyewear Discount Overtime pay when applicable Professional Growth and Career Fulfillment Training programs available Access to educational courses Emphasis on internal promotions and career advancement Equal Opportunity Employment We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics. #J-18808-Ljbffr