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VoC Strategy Lead: AI-Driven Customer Listening

Dell GmbH

Dell Technologies is seeking a VoC Strategic Listening Lead to shape how we listen to customers and partners across multiple listening programs. You will design and govern the Voice of Customer strategy, ensuring a synchronized feedback system that informs decisions at the highest levels of the company. You will leverage AI and emerging technologies to transform how we capture, process, and act on customer feedback, moving toward a predictive, signal-rich customer voice guiding investments and #J-18808-Ljbffr Dell GmbH

Vacancy posted 1 day ago
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