VoC Strategy Lead: AI-Driven Customer Listening
Dell GmbH
Dell Technologies is seeking a VoC Strategic Listening Lead to shape how we listen to customers and partners across multiple listening programs. You will design and govern the Voice of Customer strategy, ensuring a synchronized feedback system that informs decisions at the highest levels of the company. You will leverage AI and emerging technologies to transform how we capture, process, and act on customer feedback, moving toward a predictive, signal-rich customer voice guiding investments and #J-18808-Ljbffr Dell GmbH
- VoC Strategic Listening Lead, VoC Listening and Research Operations Our customers deserve to be championed. After all, everything Dell Technologies does is designed to drive... ...the end-to-end Voice of Customer listening strategy and governance across all listening programs...Customer
- ...direct-to-consumer business. You will lead the end-to-end strategy, including technical SEO, content... ...and local store visibility, driving customer acquisition and revenue growth. You will... ...set the vision across traditional and AI-driven search surfaces, and collaborate across...CustomerLocal area
- ServiceNow is seeking a Senior Manager to lead the Global AI GTM & M&A team, translating executive strategy into clearly scoped programs and metrics across global sales, customer success, and partner ecosystems. You will drive GTM integration for acquired SaaS businesses...Customer
- ...monetization leader to shape cloud-based, AI-enabled product monetization. You will... ...strategic recommendations to drive value-driven growth and executive decision-making. You... ...marketing to align pricing with architecture, customer value, and delivery models, translating...Customer
- ...connect Product and Commercial teams to shape market success for AI-driven regulatory and sustainability solutions. You’ll own end-to-end... ...cross-functional coordination with Product, Marketing, Sales, Customer Success, RevOps, and Enablement. This role emphasizes scalable...Customer
- Klaviyo in Boston is seeking an experienced R&D Recruiting Lead to act as the senior recruiting partner for the business. You will build... ...hiring plan, run critical searches, advise leaders on talent strategy, and use data to keep hiring on track. This is a hands‑on leadership...
- ...what’s next in enterprise AI—solutions that... ...work, and serve internal customers. You will take generative... ...AI and Machine Learning Lead at JPMorganChase within... ...enterprise semantic modeling strategy, including ontology... ...agents using ontology-driven context, semantic reasoning...CustomerWork at office
- ...environment. As a Lead Technical Program... ...and risk management strategies, ensuring the... ...relationships with customers to understand challenges... ...-authorized AI capabilities within... ...and implement data-driven optimizations to enhance... ...influencing, and listening skills - ability...CustomerFlexible hours
- ...in a dynamic environment. As a Lead Technical Program Manager... ...content.Uses enterprise-authorized AI capabilities within the work... ...communications and engagement strategy, building effective channels,... ...catalogs, workflow automation, customer comms).Experience operating in...Customer
- PHM in the United States is seeking an Associate Director of Customer Experience to drive insight‑driven strategy across assigned brands, align recommendations with client objectives and customer needs, and translate insights into actionable plans across omnichannel engagement...Customer
- ...Legal & Professional® is seeking a Content Editor to lead ongoing development and maintenance of Practical Guidance... ..., and enhance editorial workflows while integrating AI responsibly to improve efficiency and customer value. You will collaborate with LNNAUK, GPO, and GTO...Customer
- Avalara, Inc. is seeking an AI Solutions Lead for Customer Onboarding Operations to manage AI solution intake, prototyping, UAT, and production across a globally distributed team. The role focuses on accelerating AI-enabled delivery, reducing manual work, and elevating...Customer
- Archipelago Companies seeks a hands-on leader to own the AI and automation execution for our Customer Experience organization. You will shape how AI agents scale across email, chat, and phone, while maintaining consistent SOPs and human processes. You will define handover...Customer
- Ketch is seeking a senior operations professional to own Customer Experience and Partner Operations, with a focus on Sales Operations support... ...Operations & SMB Sales to design scalable systems, leveraging AI to streamline processes and deliver analytics for leadership....CustomerRemote job
- Pfizer is seeking a Senior Manager, Contract Strategy & Development to advance contracting strategies for institutional customers, including GPOs and IDNs. You will translate... ...requirements. The role emphasizes data-driven decision making, negotiations, and collaboration...CustomerContract work
- ...seeking a Senior Director, Product Strategy and Analysis to support the... ...product areas, including AI-driven platforms, and to set the vision... ...product innovation. You will lead a high-impact team of... ...functional collaboration, and ensure customer and stakeholder satisfaction....Customer
- ...Product Strategist to join its Digital Strategy team in a role that blends product... ...transformation. The candidate will lead product operating model design and outcome-driven delivery for clients across product, AppDev, IT, and customer service, working with executives to...Customer
$63.48k - $166.2k
...work to transform the future - for our customers, our communities and our families. You'... ...We are seeking a highly adaptable, data-driven, and proactive professional to join our team as the Indirect Program Strategy & Analytics Lead. This is a high-visibility, "dual-hat"...CustomerFull timeImmediate startFlexible hours- Salesforce, Inc. is seeking a Lead Researcher to support Tableau, shaping next-generation analytics and guiding product, design, development... ...in analytics and related topics. The role will manage a customer advisory board, contribute to Salesforce events, and champion mixed...Customer
- Jobtailor in Nashville seeks a data-driven professional to promote evidence-based decision-making across the Strategic Enrollment Management... ...that inform scholarships, financial aid, and student success strategies. You will monitor external research, develop metrics, propose...
- Asana is seeking a data-driven Head of Global SEO/AEO to own worldwide organic growth strategy and execution. You will scale SEO and AEO into high-... ...business cases for SEO investment, and lead end-to-end AEO initiatives, including AI-mediated discovery and #J-18808-...Work at officeWorldwide
- ...Acquisition Operations Manager to own the hiring workflow, adopt AI-driven screening and scheduling, and enable leadership in recruiting... ..., and driving continuous process improvements while aligning with SSA Group’s people strategy and growth. #J-18808-Ljbffr SSA Group
- ...acumen to support growth across large, strategic accounts. You will lead foundational implementations, provide proof of value, and... ...lead on engagements and, after a year, become a trusted advisor to customers and #J-18808-Ljbffr SailPoint Technologies Holdings, Inc.Customer
- SpaceX Hawthorne, CA is seeking a Starlink Product Growth Strategy & Analytics Lead to join on-site in Hawthorne. The role focuses on identifying... ...opportunities, scaling initiatives, and running data-driven experiments post-IPO to accelerate the product's trajectory...
$124.4k - $207.4k
...reinforced by a science-driven, risk-aware quality... ...and Vendor Management: Lead, mentor, and provide direction... ..., and adoption strategies. Communicate clearly on... ...variables (replacement path, customer exit, SAP exit),... ...and prohibited uses of AI during the recruitment...CustomerPermanent employmentFor contractorsH1bWork at officeLocal areaVisa sponsorshipWork visaRelocation packageAfternoon shift2 days per week3 days per week$114k - $182k
...Overview The Upmarket Strategy team designs and executes... ..., Product Marketing, Customer Marketing, and Revenue... ...customer insights, data, AI-enablement, and operational... ...‑engine visibility. Lead field program execution... ...strategies, and SLA‑driven operating models. Experience...CustomerLive outRemote work$176.72k - $265.08k
...network. We are looking for an AI Adoption & Commercialization Senior Lead to own the vision, strategy, and measurable outcomes of AI... ..., Design, Data, and Customer Service teams to plan, prioritize... ...high sense of ownership, self-driven Job Family Group: Institutional...CustomerFull timeLocal area$200k - $230k
Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our... ...of position: Innovation Lead - Office of the CTO... ...) is a global leader in AI-powered cloud networking... ...for Extreme's innovation strategy and technical differentiation...CustomerFull timeWork at officeLocal areaRemote workWork from homeWorldwideFlexible hours- ...dynamic environment. As a Lead Technical Program... ...plans and risk management strategies, upholding the highest... ...lifecycleBuild relationships with customers to understand... ...enterprise-authorized AI capabilities within the... ...improvement, and implement data-driven optimizations to...CustomerWork at officeFlexible hours
- Design and deliver trusted market-leading technology products in a... ...and scalable way. As a Applied AI/ML Lead at JPMorgan Chase within... ...requirements and develop data-driven solutions using AIML, Agentic/... ...our businesses, clients, customers and employees up for success.Full...Customer
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to VoC Strategy Lead: AI-Driven Customer Listening. Be the first to apply!
- customer engineer Brooklyn, NY
- customer liaison Brooklyn, NY
- work from home customer Brooklyn, NY
- verizon customer Brooklyn, NY
- amazon customer Brooklyn, NY
- customer satisfaction Brooklyn, NY
- customer Brooklyn, NY
- customer project program manager Brooklyn, NY
- customer marketing Brooklyn, NY
- airline customer Brooklyn, NY

