Starbucks Lead Barista Full-Time - Raleigh Marriott City Center

Starbucks Shift Manager

This position is responsible for modeling our customer service commitment, delivering high-quality products, maintaining a safe and clean store, and confidently running shifts that create the Starbucks experience for our baristas and customers. Primary duties and responsibilities include, but are not limited to: maintaining outlet inventory/supplies as well as outlet cleanliness, performing point of sale (POS) functions, including comps and voids, making coffee and specialty drink items and filling food orders, assigning baristas to daily stations. Secondary duties and responsibilities: communicating inventory needs and maintenance problems to management, setting up stations and performing side work and opening/closing duties as directed by the supervisor, receiving, filling, and delivering stock orders/requisitions, assisting with the certification of new baristas, complying with and maintaining safety and sanitation standards. Minimum education and qualifications: high school diploma or equivalent, experience in Starbucks with point of sale (POS) cash tendering knowledge. Competencies: incumbent will master the following competencies while in this position: excellent written and verbal communication skills, strong organizational and multi-tasking skills, thorough knowledge of the point of sale system and cash handling accuracy, complete knowledge of outlet offerings and preparations. Increased speed in processing guest orders. Training requirements: outlet-specific standard operating procedures, point of sale (POS) system, completes all Starbucks required training. Physical demands and work environment: must be able to lift to 30 lbs. Must be able to bend and stand for the entire shift. Must be able to work in a fast-paced environment with frequent interruptions. Must be able to work various shifts and flexible hours, including weekends and holidays.