Patient Advocate
Insync Consulting Services
Job Description
Job Description
Sutter Health's Palo Alto Medical Foundation is seeking a full-time Patient Advocate II to support the Reproductive Endocrinology and Infertility team as a Financial Navigator. This six-month assignment provides temporary coverage for an employee on leave. The Patient Advocate will help patients navigate insurance requirements and financial obligations before fertility treatment, working closely with patients, physicians, and financial navigation teams. Sutter provides all equipment.
Responsibilities
- Verify insurance eligibility, benefits, and fertility treatment coverage.
- Submit and coordinate insurance prior authorizations.
- Provide financial counseling and explain benefits, out-of-pocket costs, and patient obligations.
- Coordinate financial clearance for scheduled treatments and procedures.
- Collect patient payments and support medical billing processes.
- Communicate with patients, insurance carriers, physicians, and clinical teams.
- Manage high-volume workflows and support timely processing of benefit verifications and authorizations.
- Help reduce the backlog of prospective patients awaiting benefit checks.
Required Qualifications
- At least 2 years of experience in patient financial navigation.
- High school diploma or equivalent.
- Experience with insurance eligibility verification and prior authorization.
- Experience with patient financial counseling, medical billing, and financial clearance.
- Proficiency with electronic health records and patient financial management systems.
- Strong patient communication skills.
Preferred Qualifications
- Experience in reproductive endocrinology, infertility, or fertility services.
- Familiarity with fertility treatment coverage and insurance benefit limitations.
- Experience supporting physician-specific patient populations.
- Experience managing financial clearance for scheduled treatments or procedures.
InSync Consulting Services is a staffing agency specializing in Healthcare, Commercial, and EOR staffing services.
Company Description
InSync Consulting Services is a staffing agency specializing in Healthcare, Commercial, and EOR staffing services.
Vacancy posted 2 days ago
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