Release & Change manager

Job Title: IT Program Manager III (Release and Change Manager)

Location: Charlotte, NC

Duration: Contract - 11 months

Pay Range: $58.45/hr (W2)

Job ID: 373352

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking an experienced IT Program Manager III to join our dynamic team. The ideal candidate will have strong experience in change management, release governance, and enterprise project delivery and a proven ability to drive complex initiatives to scope, schedule, quality, and budget.

Work Setup and Interview Process

• Hybrid schedule with a minimum of 3 days onsite per week.
• Video interview process.

Responsibilities:

• Plan, coordinate, and deliver defined project or small program outcomes across multiple teams.
• Lead release and change management in alignment with Enterprise Change Management standards.
• Coordinate routines including kick-offs, status reviews, stakeholder meetings, change controls, and tollgates.
• Manage dependencies, risks, and impediments to protect scope, schedule, and quality.
• Provide end-to-end visibility into delivery health, risks, issues, and schedules to stakeholders and leadership.
• Develop and manage project plans, estimates, and financials, ensuring compliance and documentation currency.
• Identify, assign, track, escalate, and resolve issues and actions through closure.
• Facilitate collaboration across onshore coordinators and offshore teams to meet delivery commitments.

Required Skills & Qualifications:

• 10+ years of end-to-end project and change management experience.
• Release and change management expertise with Remedy and ServiceNow.
• Project management proficiency including planning, execution, and delivery governance.
• Strong analytical and problem-solving skills.
• Excellent oral and written communication skills with executive reporting capability.
• Effective time management, prioritization, and stakeholder management skills.
• Strong project financial management experience.
• Hands-on experience guiding projects through all phases with required documentation and tracking updates.
• Meeting facilitation skills with clear agendas, minutes, and action tracking.
• Microsoft Office proficiency (Word, PowerPoint, Excel).
• Agile tools experience, including Jira.

Preferred Skills:

• Bachelor's degree.
• Change management process ownership and release governance leadership.
• 10-15 years of relevant experience in project management, change governance, and release management.
• Exposure to Co-pilot tooling or similar productivity platforms.

Overview of Work

• Review and validate change records, estimates, project documents, and change details.
• Support multiple concurrent initiatives with onshore coordinators and offshore teams.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume.