Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member Full Time in North Aurora, IL Benefits Salary Plus Commission License Reimbursement Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Employee discounts

ABOUT OUR AGENCY

I’ve been a State Farm Agent for 18 years and am proud to be a second-generation agent, continuing my father’s legacy of dedication and service. Our agency is home to a multi-lingual team that offers support in English, Spanish, Malayalam, and Polish, ensuring we can meet the needs of a wide range of customers. I take great pride in helping my community thrive both in and out of the office, whether that’s through supporting local schools, service organizations, or sports clubs. Outside of work, I enjoy spending time with my husband and our two wonderful children, especially when we’re traveling and exploring new places together. If you’re looking for a career where you can grow, connect, and be part of a team that truly makes a difference, this could be the right fit for you.

ROLE DESCRIPTION

As a Customer Relations Representative with Denise Mote Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

Bilingual a plus Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Compensation $35,000.00 - $60,000.00 per year Responsive recruiter Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Join a community of good neighbors Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none #J-18808-Ljbffr Denisemote