Manager, Technical Product Management

Job Description:

Company Description:

McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.?

McDonald's Global Technology is here to power tomorrow's feel-good moments.??

That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time.?Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant.?We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.??

Check out the McDonald's ?Global Technology Technical Blog ( ?to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.?

Department Overview

This opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) Team, focused on Site Financial Evaluations, including New Store Openings, Reinvestments and Rebuilds, where our vision is to "Always be a... people-led, product-centric, future-focused & trusted technology partner of choice."

The Manager, Technical Product Management, owns end-to-end technology product delivery and leads and inspires the team. To be successful, in the true sense of Agile and Product management, the TPM must be empowered to influence and challenge stakeholders as necessary to mitigate biases and ensure the most appropriate, efficient, and optimal solution is delivered to solve the business and end users' challenges.

Responsibilities include developing technology product roadmaps and prioritizing backlogs, and deeply understanding the business goals and challenges, including end-user needs. They apply deep product domain knowledge and partner closely with the business, the senior technical product management team, and technical and delivery teams as needed to ensure value delivery.

This position reports to the Sr. Manager, Sr. Technical Product Manager

Duties

• Product Strategy and Roadmap definition

• Define and execute the product roadmap for an in-house, custom site financial evaluation tool - Deal Financial Tool (DFT) - with a focus on scalability, performance, and integration. Align product strategy with restaurant development and capital investment priorities

• Works with business partners to define the Site Financial strategy and roadmap in alignment with business goals, market trends, and customer feedback.

• Partners with business leaders, delivery teams, and/or architects to determine the long-term viability of systems/products, from business and technology standpoints.

• Requirements Gathering and Prioritization - translate customer needs into product features

• Cross-functional collaboration - ensure alignment across product priorities and timelines

• Feature development and release management

• Team Management

• • Oversee offshore team of full-stack engineers dedicated to agile development and value creation; Review technical documentation and implement policies & procedures set by the Solution Architect

• Potential to grow into People Management functions as required, for example, Commit, Connect, and Conclude conversations

• Evaluate new vendors and technologies for potential adoption, ensuring alignment with strategic goals and operational needs.

• User Experience (UX) Design

• Collaborate with UX/UI designers (as needed) to create intuitive and user-friendly product interfaces. Ensure that the product design meets usability standards and aligns with the overall product vision and brand identity.

• Market and Competitive Intelligence

• Stay informed about market trends, competitor offerings, and industry best practices. Conduct market research, competitive analysis, and customer interviews to identify opportunities for product differentiation and innovation.

• Data-Driven Problem Solving and Artificial Intelligence

• • Partner with data science and analytics teams to enable AI-driven insights for site selection and investment decisioning (e.g., predictive forecasting, scenario optimization, and risk assessment)

• Identify and prioritize opportunities to embed AI/ML capabilities into the DFT platform to improve decision speed, accuracy, and scalability across markets

• Continuous Improvement and Feedback

• Foster a culture of continuous improvement by soliciting feedback from customers, internal stakeholders, and team members.

• Use feedback to iterate on the product roadmap, prioritize enhancements, and drive product innovation over time.

• Invests time to improve your product management capabilities and close skill gaps continuously.

Qualifications

• 8+ years of technical product management or relevant experience with a Bachelor's degree or 6+ years of relevant experience with a Master's degree.

• Deep understanding of AI Use case adoption and delivery

• Demonstrated ability to manage technical products, driving clarity, understanding, and discussing technical concepts, managing tradeoffs, and evaluating potential concepts with internal and external partners

• Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, develop project business cases, and measure success.

• Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family.

• Broad knowledge in the assigned domain area, including the latest technology trends and applicable use cases

• Experience applying product and agile ways of working that include best practices and lessons learned to standardize and refine ways of working

• Highly experienced in working collaboratively with business partners to drive outcomes and solve complex technical challenges

• Possess effective communication, storytelling, negotiation, influencing, business acumen, and problem-solving skills

• Strong innovation skills to identify, develop, and make improvements to techniques, procedures, services, or products

• Experience applying data and reporting to present key business cases, make informed business decisions, and facilitate continuous improvement

• Strong positive thinking skills that include creating a safe environment to learn, challenge, accept risk-taking, and a willingness to be wrong

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $138,207.00 - $172,758.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan.

McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io. Reasonable accommodations will be determined on a case-by-case basis.

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: 3627