Sales and Design Team Member

Job Description

Job Description

Benefits:

• Employee discounts
• Opportunity for advancement
• Paid time off

Feldkamp's Furniture Sales Design Associate
*This is an hourly pay PLUS commission position, with no cap on income potential!

Are you looking for a career you can be passionate about? Do you want a job that rewards your talents?

Feldkamp's Furniture offers exciting careers in furniture retail! We are currently seeking driven, dedicated individuals who are passionate about leveraging their creativity to serve our customers. We are hiring a results-driven Sales Associate responsible for all sales duties, from generating leads to closing sales. We provide all the training and tools you need to succeed in your new career.

Sales Associate Duties and Responsibilities:

• Work closely with customers to determine their needs, answer their questions about our products, and recommend the right solutions.
• Promptly resolve customer complaints and ensure maximum client satisfaction.
• Stay up-to-date with product features and maintain our store’s visual appearance to high standards.
• Achieve excellent customer service while consistently meeting the store’s sales goals.

Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service.
• Assess customer needs and provide assistance and information on product features.
• Welcome customers to the store and answer their queries.
• Follow and achieve departmental sales goals on a monthly, quarterly, and yearly basis.
• Go the extra mile to drive sales.
• Maintain in-stock and presentable condition in assigned areas.
• Actively seek out customers in the store.
• Remain knowledgeable about products offered and discuss available options.
• Process POS (point of sale) purchases and cross-sell products.
• Handle returns of merchandise.
• Collaborate with co-workers to ensure proper customer service.
• Build productive trust relationships with customers.
• Comply with inventory control procedures.
• Keep floor clean and tidy
• Help with other daily duties as needed

Skills

• Basic understanding of sales principles and customer service practices.
• Basic Math skills.
• Hands-on experience with POS transactions.
• Solid communication and interpersonal skills.
• A friendly and energetic personality with a customer service focus.
• Ability to perform under pressure and address complaints in a timely manner.

We provide all the training and tools you need to be successful in a new career. You must be available to work weekends.

About Us'
Our Mission: At Feldkamp's Furniture, our mission is to ensure the seamless transition of our high-quality home furnishings from our warehouse to our customer's homes.

Our Team: As an integral part of our family-owned business, our dedicated warehouse and delivery team strives to maintain and enhance our standards of excellence in every task they undertake.

Our Commitment: From careful inventory management to efficient order fulfillment, and from conscientious handling of our products to courteous interaction with our customers during delivery, our team's commitment is central to providing the superior service our customers have come to expect from us since 1979.

Our Values: We believe in fostering a supportive and dynamic work environment where each team member's contribution is valued, and opportunities for learning and growth are abundant.

Our Goal: Our goal is to continue our longstanding tradition of excellence in the furniture industry while continuously adapting to meet the evolving needs of our customers.