Virginia Licensed IT Analyst

Virtual Vocations Inc

To enhance the stability and efficiency of production systems, the full-time Virginia Licensed IT Analyst will monitor critical applications, perform advanced troubleshooting, and manage incident resolution in a remote work environment. Key responsibilities Monitor and maintain the health of production systems and applications using advanced monitoring tools Perform in-depth troubleshooting and triage of incidents related to database and application performance Utilize ServiceNow for incident management and contribute to operational best practices and runbook development Required qualifications 3-5+ years of experience in IT production support or systems analysis Strong hands-on experience with Tidal job scheduler and ETL tools like Informatica Intermediate to advanced proficiency in SQL for effective database monitoring Bachelor's degree in Information Technology, Computer Science, or a related field (preferred) Experience with IT Service Management tools like ServiceNow and agile task management tools like JIRA

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Vacancy posted 4 days ago

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