Customer Service Associate

Reporting to the Thrift Shoppe & Volunteer Manager, the Customer Service Associate is responsible for providing excellent customer service to thrift shoppe customers, providing accurate cashier services, and ensuring a positive shopping experience while promoting the mission of Gulfside Hospice.

EDUCATION AND QUALIFICATIONS:

• High School Diploma/GED required
• Minimum of 1 year cashier and customer service experience preferred
• Experience in a thrift or consignment shop preferred
• Open and flexible availability to meet the business needs and reliable transportation

ESSENTIAL JOB RESPONSIBILITIES:

• Provide cashier service to customers by utilizing a cash register, POS and/or credit card terminal.
• Welcome and engage with customers as they enter the shoppe and respond to customer inquiries.
• Provide excellent interaction and customer service to customers, co-workers, and volunteers both in shoppe and over the phone.
• Straighten and restock the racks and shelves throughout the shift, before opening and after closing.
• Ensure fitting room returns and /or go-backs are returned to their proper department at end of shift.
• Enroll customers in Thrifty's loyalty program and maintain a round up rate of 50%.
• Assist in other areas of thrift shoppe when necessary, including at other thrift shoppe locations.
• This position will occasionally require working during non-operating store hours and holidays, which may include restocking days and promotional evening and weekend events.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.