Restaurant Manager

Job Description

Job Description

Benefits:

• Paid time off
• 401(k)
• 401(k) matching
• Bonus based on performance

Job Summary

The Restaurant Manager assists the General Manager in leading all aspects of restaurant operations to deliver
a culture of hospitality and a high-quality menu and motivate our staff to provide excellent customer
service. Responsibilities include maintaining the restaurant’s revenue, profitability, and quality goals.
ensuring efficient restaurant operations and maintaining high production, productivity, quality, and customer service
standards; recruiting and hiring qualified cooks, bartenders, and servers; setting work schedules;
overseeing food prep; and ensuring compliance with health and safety regulations for restaurants.

The manager is expected to lead by example and uplift our staff during busy moments in our fast-paced
environment. Ultimately, you will ensure our restaurant runs smoothly and that customers have pleasant
dining experiences.

Core Values

• Respect : Each employee and manager should show respect to one another. With mutual respect
  throughout the company, every member of the team feels comfortable and as if they belong to the
  Jimmy's Famous family.
• Teamwork : We want all members of our team to work together to provide the best experience for
  our guests and to always exceed their expectations.
• Integrity : Do the right thing, even if no one is watching. Always lead by example. Be dependable
  and follow through on commitments.

Essential Functions

• Coordinate daily front and back of house restaurant operations.
• Deliver a Culture of Hospitality through superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for dining supplies, kitchen utensils and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Manage the restaurant’s good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly, and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g., discounts and social media ads).
• Train new and current employees in proper customer service practices.
• Implement policies and protocols that will maintain future restaurant operations.
• Responsibly delegate and follow up on tasks while retaining overall accountability for the restaurant
  and team.
• Comply with all Company policies and procedures.

Required Skills/Abilities

• Strong leadership skills
• Excellent communication skills
• Excellent interpersonal skills and guest-service focus
• Ability to motivate team members to provide best-in-class customer service
• Availability to work 50–55 hours per week, including nights, weekends, and holidays

Education and Experience

• 2+ years’ supervisory/management experience
• 2+ years’ restaurant experience
• Food manager/ServSafe certification required

Benefits:

• 401(K)
• 401(K) Matching
• Health Insurance - with company contributions
• Dental Insurance
• Vision Insurance
• Paid Vacation Time(accrued)
• Paid Sick Time
• 1 Manager Meal each day

Schedule:

• 50–55-hour work weeks.
• Nights, weekends, and Holiday availability.