Executive Relationship Manager

Executive Relationship Manager

The Executive Relationship Manager (Executive RM) is the face of the Workplace to our high-net-worth executives and seek to build trust and develop relationships with these individuals. Executive RMs provide 'white glove' service and support to our most valuable Workplace executives, working to retain and grow these relationships to deliver the full value of the firm (e.g., advisory solutions, managed money, banking & lending, fixed income). This will occur through comprehensive support, product education, trade facilitation and referrals to Financial Advisors. The Executive RM must be totally dedicated to exceeding participant expectations to retain these valuable households and develop long lasting relationships.

If you are passionate about educating clients and helping to meet their financial goals, Executive RMs have a unique opportunity to do so with influential executives at the world's leading companies.

Responsibilities:

As an Executive Relationship Manager, you will help drive our industry leading service culture by:

• Demonstrating vast knowledge of and providing support on all issues pertaining to equity compensation, as well as a comprehensive understanding of the value proposition of Wealth Management
• Formulating and delivering solutions for Executives' inquiries, ranging from foundational education to more complex transactions
• Establishing relationships with a book of participants and corporate clients, identifying opportunities for business development
• Managing and supporting E*TRADE high-value participants (domestic and international) with complex corporate equity plans at public and private market companies on Shareworks and Equity Edge platforms
• Educating participants on the intricacies of 10b5-1 plans
• Having a thorough understanding of all Morgan Stanley products and services and will be responsible for identifying opportunities to maximize all aspects of Morgan Stanley.
• Acting as a liaison between our internal support teams to ensure our client's service needs are met timely.
• Mitigating risk by strict adherence to company policies and procedures to ensure a secure and compliant work environment.
• Effectively managing high volumes of client interactions, demonstrating strong organizational skills and a commitment to adhering to a schedule.

Minimum Qualifications:

• Minimum 2 years of client service experience
• FINRA Series 7 and 63 (or equivalent), and ability to be registered in all states and territories

Preferred Qualifications:

• Bachelor's degree
• Experience in Relationship Management, Stock Plan Services or Premium Services in the financial services industry
• 1 year of Stock Plan experience strongly preferred
• Professional experience establishing relationships with a book of executives and corporate client
• Excellent organizational skills with the ability to manage multiple tasks
• Thorough understanding of the securities industry including equity, margin, and option trading
• Ability to remain calm, professional and in control in a volatile business environment
• Must be dedicated to exceeding the expectations of clients, have a passion to excel, and outstanding oral/written communication skills
• Utilize independent decision-making skills to manage and resolve issues
• A passion for understanding participants' financial needs in an objective manner and seamlessly deliver the full value of Morgan Stanley

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.