Mobile Expert - Retail Sales

Job Description

Job Description

Job Title: Retail Sales Representative 

Start your career with one of BEST Metro by T-Mobile retailer! We’re looking for motivated, customer-focused individuals who are ready to earn, learn, and advance in a fast-paced sales environment. The role offers a competitive hourly wage combined with commission, along with various benefits that can enhance your work experience. Here’s a concise summary of the key details and expectations of the position:

THE UP-FRONT FINE PRINT:

• $14–$16/hour base pay + uncapped commission
• Paid training
• Earn up to $22 per hour including commission
• Average 30-40 hours per week or more
• Health, Vision, and Dental insurance
• Bonus opportunities available

YOU MUST HAVE:

• Transportation to and from work for all scheduled shifts, possible 40+ hours per week.
• Basic computer skills, including email, internet, mobile, and point-of-sale software.
• Willingness to role play and practice skills outside of your comfort zone.
• Strong written and verbal communication skills. Ability to build relationships and adapt to a diverse customer base.

BONUS POINTS:

• Bilingual (speak Spanish)
• Excellent interpersonal skills.
• Previous experience in wireless retail, customer service or a sales-based environment.
• Passion for learning and growing professionally.
• Passion for technology and helping people.

WHAT YOU WILL DO EACH DAY:

• Facilitate retail sales of cellular devices and wireless services while demonstrating outstanding customer service.
• Handle customer questions, issues, and create selling opportunities in-person, over the phone, and through approved social media usage.
• Develop continuous, up-to-date knowledge of Metro by T-Mobile products and services.
• Maintain store operations such as opening and closing duties, inventory control, cash management, general cleaning, office functions, setting up displays, and adhering to merchandise standards.
• Create daily and monthly personal action plans to exceed sales goals.
• Participate in community events and local marketing efforts as needed.
• Ability to stand or walk for extended periods (up to two hours at a time).
• Some bending and twisting required (for example, to assist with stocking walls or counting inventory).
• Ability to lift at least 40 lbs. without assistance.

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

Education:

• High school or equivalent (Preferred)

Work Location: Multiple Locations