Data Entry Manager

GoGoMeds is seeking an experienced Data Entry Manager to oversee and support the Data Entry Department within our mail-order pharmacy. This full-time leadership role ensures pharmacy technicians across multiple locations maintain accuracy, efficiency, and compliance with company standards while managing departmental performance. Key Responsibilities Uphold company policies for Pharmacy Technicians in the Data Entry Department, including attendance policy and occurrence tracking Review PTO/Sick Time requests for Pharmacy Technicians in the Data Entry Department Determine appropriate staffing level and hire technicians as appropriate Perform annual reviews for each data entry team member Provide written warnings, write-ups, etc. when disciplinary action needed Oversee Data Entry output and workflows, monitoring technician performance and setting individual goals based on tasks, workload, and capabilities Update existing training resources as necessary or create new material as needed External communication with clients for order troubleshooting and resolution Understand and uphold SLAs for clients Required Skills: Personal Attributes Adaptable and Dependable – demonstrate reliability while adjusting effectively to changing priorities. Detail-Oriented and Organized – maintain accuracy and efficiency through strong attention to detail, organizational skills, and effective time management. Interpersonal and Conflict Resolution Skills – build positive relationships, maintain professionalism, and effectively resolve conflicts with objectivity. Self-Managing Problem Solver – take initiative, prioritize effectively, and handle multiple tasks under pressure. Clear Communicator – deliver concise written, verbal, and instructional communication to diverse audiences. Continuous Learner – seek ongoing growth, skill development, and self-improvement. Required Skills: Technical Knowledge of brand and generic medications Knowledge of medical terms, abbreviations, and pharmacy calculations Intermediate computer and software proficiency, including Microsoft Excel and the ability to work across 2 or more systems simultaneously Qualifications High School Diploma required - Associate's or Bachelor's degree preferred (business, healthcare administration, or related field), or equivalent relatable experience At least 2-3 years of Pharmacy Technician experience At least 2-3 years of Management experience PTCB Certified (Preferred) Salaried position. Compensation to be determined based on experience and qualifications. PTO (2 weeks/ 80 hours) Sick (3 days/ 24 hours) Benefit Plans to include Medical – PPO or HDHP with HSA card #J-18808-Ljbffr