Family Practice Residency Coordinator

Job Description

Job Description

Family Practice Residency Coordinator

Location: Tampa, Florida
Organization: Tampa Family Health Centers (TFHC)
Employment Type: Full-Time

About Tampa Family Health Centers

At Tampa Family Health Centers, healthcare is more than a service—it’s our mission. As a Federally Qualified Health Center (FQHC), we provide high-quality, compassionate, and accessible healthcare throughout Hillsborough County. Our team is committed to improving community health while supporting the education and development of future healthcare professionals.

Position Summary

Tampa Family Health Centers is seeking a Family Practice Residency Coordinator with a strong understanding of Graduate Medical Education, residency program operations, and physician training to support our Family Medicine Residency continuity clinic.

This position works closely with residents, faculty, clinical teams, Graduate Medical Education leadership, and organizational leadership to coordinate scheduling, maintain program and accreditation requirements, support resident education, and help ensure an efficient and well-organized training environment.

Essential Responsibilities

• Manage continuity clinic schedules for Family Medicine residents across all training levels
• Coordinate clinic sessions with rotation schedules, call schedules, and ACGME requirements
• Identify and resolve conflicts between resident clinic responsibilities and residency rotations
• Support efficient patient scheduling, clinic workflow, and continuity of care
• Track resident clinic sessions, patient panels, visit volumes, and continuity metrics
• Monitor appointment utilization, patient access, no-show rates, and clinic workflow concerns
• Maintain documentation necessary to support ACGME and residency program requirements
• Support preparation of continuity clinic information for program evaluations and Clinical Competency Committee activities
• Assist with quality improvement and patient experience initiatives related to the residency clinic
• Serve as a liaison between residents, faculty, clinical operations, GME leadership, and other departments
• Identify opportunities to improve residency clinic operations and administrative processes
• Maintain confidentiality of resident performance information and patient records

Qualifications

• High school diploma or equivalent required
• Bachelor’s degree or an equivalent combination of education and relevant experience preferred
• 3–5 years of experience in healthcare administration, program coordination, medical education, Graduate Medical Education, or a related field
• Deep understanding of Graduate Medical Education and the structure of residency training
• Strong working knowledge of residency program operations, accreditation requirements, and ACGME standards
• Understanding of how resident rotations, continuity clinic requirements, duty hours, evaluations, and educational requirements work together
• Experience supporting an ACGME-accredited residency or fellowship program strongly preferred
• Experience with New Innovations or a similar residency management system preferred
• Strong organizational, communication, multitasking, and time-management skills
• Excellent attention to detail and ability to manage recurring deadlines and competing priorities
• Ability to build effective working relationships with residents, physicians, faculty, leadership, clinical teams, and external partners
• Proficiency with scheduling systems, electronic health records, Microsoft Office, and residency management systems
• Ability to maintain confidentiality and comply with HIPAA and healthcare regulations

Benefits & Rewards

TFHC offers a comprehensive benefits package designed to support your health, financial well-being, work-life balance, and professional growth, including:

• Medical, dental, and vision insurance
• Generous paid time off
• 7 paid company holidays
• Retirement savings plan with employer contribution
• Life and disability insurance offerings
• Employee Assistance Program and work-life support resources
• Voluntary supplemental insurance options
• Student loan and financial wellness resources
• Pet insurance
• Travel assistance
• Professional development and career growth opportunities

Join Us

This is an excellent opportunity for someone who understands medical education and residency program operations and wants to play an important role in supporting the development of future Family Medicine physicians.

If you are highly organized, knowledgeable about Graduate Medical Education, and enjoy working in a collaborative healthcare environment, we encourage you to apply and grow your career with Tampa Family Health Centers.

Please note: The employee’s initial training schedule may differ from the regular schedule of the position. All new hires, including part-time employees, must be available for up to 40 hours of in-person, on-site training during their first week. Additional mandatory training may continue for approximately two to three weeks depending on the position and training requirements. Training may take place at a TFHC location other than the employee’s assigned work location.