Director of Community Safety

Job Description

Job Description

About the Role:

The Director of Community Safety plays a pivotal role in ensuring the security and well-being of residents, and properties within the HOA sector. This leadership position is responsible for developing, implementing, and overseeing comprehensive safety programs that mitigate risks and promote a secure living and working environment. The role requires collaboration with property management teams, local law enforcement, and community stakeholders to address safety concerns proactively and respond effectively to incidents. The Director will analyze safety data, conduct risk assessments, and lead training initiatives to foster a culture of safety and compliance across all properties. Ultimately, this position aims to enhance community trust, reduce liability, and support the overall success and reputation of the organization through strategic safety management.

Minimum Qualifications:

• High School Diploma or equivalent 
• Minimum of 5 years of experience in community safety, security management, or a related discipline, preferably within real estate or property management.
• Proven experience in developing and implementing safety programs and emergency response plans.
• Strong knowledge of local, state, and federal safety regulations and compliance requirements.
• Excellent leadership, communication, and interpersonal skills to effectively engage with diverse stakeholders.

Preferred Qualifications:

• Bachelor’s degree in Criminal Justice, Public Safety, Risk Management, or a related field.
• Certification in safety or security management such as Certified Protection Professional (CPP) or Certified Safety Professional (CSP).
• Florida Security License
• Experience working with law enforcement agencies and emergency services in a community safety capacity.
• Familiarity with security technology systems including surveillance, access control, and incident management software.
• Demonstrated success in managing safety programs within large-scale residential or commercial real estate portfolios.

Responsibilities:

• Develop and implement community safety policies and procedures tailored to the unique needs of real estate properties and rental communities.
• Coordinate with property managers, security personnel, and local authorities to monitor safety conditions and respond to incidents promptly.
• Conduct regular risk assessments and safety audits to identify vulnerabilities and recommend corrective actions.
• Lead safety training programs and emergency preparedness drills for staff and residents to ensure readiness and awareness.
• Manage safety-related communications and reporting, including incident documentation, compliance records, and community outreach initiatives.
• Oversee the selection and management of security vendors and technology solutions to enhance property safety.
• Analyze safety metrics and trends to inform continuous improvement efforts and strategic planning.
• Serve as the primary point of contact for safety concerns, investigations, and resolution within the community.
• Schedule security team members to ensure no gaps in community security. 
• Other duties as assigned. 

Physical Work Requirements: 

• Ability to sit, stand, and walk for extended periods of time. 
• Ability to climb stairs, ramps, and ladders as needed to inspect facilities and respond to incidents.
• Ability to occasionally lift, carry, push, and pull up to 25 pounds.
• Ability to operate a motor vehicle and maintain a valid driver's license to patrol community properties and attend meetings or emergency situations.

Skills:

The Director of Community Safety utilizes strong analytical skills daily to assess risks and develop effective safety strategies tailored to diverse property environments. Leadership and communication skills are essential for coordinating with internal teams, external partners, and residents to foster a culture of safety and responsiveness. The role demands proficiency in project management to oversee multiple safety initiatives and ensure compliance with regulatory standards. Technical skills are applied in evaluating and integrating security technologies that enhance monitoring and incident response capabilities. Additionally, problem-solving and crisis management skills are critical for addressing safety incidents promptly and minimizing impact on the community.