Senior Systems Architect

Salesforce Systems Architect

Location: Baltimore, MD (Hybrid)

Responsibilities:

• Demonstrate thorough knowledge of Salesforce.com architecture, provide innovative solution approaches, and support programming, database development, and application integration efforts.
• Architect, design, develop, implement, and support enterprise solutions in Salesforce.
• Develop technical reference models to include hardware and software standards.
• Provide architecture recommendations for Salesforce implementations and integrations with web application technologies and middleware solutions.
• Lead architecture review of applications and integrations to ensure security compliance.
• Perform periodic reviews of Salesforce applications and integrations to ensure platform standards are met.
• Provide recommendations on usage optimizations and cost reduction strategies for infrastructure and product deployments.
• Collaborate and consult with infrastructure and system operations teams to help automate the end-to-end operations of applications and systems in AWS Cloud.
• Develop standards and codebase to monitor and alert various applications to help ensure performance metrics are met.
• Monitor systems performance, troubleshoot errors, and debug.
• Provide direction and supervision to the IT team members in implementing coding strategies, system development processes, architectural planning, system integration testing, and implementation.
• Demonstrate thorough knowledge of system architecture, provide innovative code development approaches, and support programming, database development, and application integration efforts.
• Provide direction and support for all system testing efforts, including unit testing, load testing, end-to-end testing, validation testing, and user acceptance testing.
• Work with developers to define, build consensus around, and implement enterprise systems and application architectures to ensure performance, scalability, maintainability, extensibility, and application integration with external systems.
• Suggest direction for all system testing efforts, including unit testing, functional testing, end-to-end testing, validation testing, and user acceptance testing.
• Implement enterprise system and application architecture to ensure performance, scalability, maintainability, extensibility, and application integration with external systems.
• Create Packages to deploy code from Sandbox to the Production environment and troubleshoot all issues related to code in Sandbox and the Production environment.
• Adhere to all security, change control, and MHBE Project Management Office (PMO) policies, processes, and methodologies.
• Note: The candidate must be flexible to work overtime as needed, including weekends, holidays, and off-hours.

Minimum Qualifications:

• A minimum of five (5) years of experience as a Salesforce Systems Architect or as a Salesforce Solutions Expert architecting, designing, and developing or supporting federal or state-based marketplaces or complex health and human services systems.
• A minimum of five (5) years of experience integrating with PostgreSQL/SQL databases and establishing and supporting data integration solutions. A minimum of five (5) years of experience with integrating Salesforce applications with MongoDB or equivalent.
• A minimum of four (4) years of experience in Salesforce.com applications development and implementation.
• A minimum of four (4) years of experience using Apex Classes / Controllers, Apex Triggers, SOQL, SOSL, Visual Force Page/Components, Test Classes, schedule jobs, batch jobs, and email services.
• A minimum of three (3) years of experience with Workflow and Approvals, Dashboards, Analytic Snapshots, Custom Objects, Custom Settings, Reports, and Validation rules.
• A minimum of three (3) years of experience in packaging and deploying applications, deploying meta-data between environments using ANT and change sets.
• A minimum of five (5) years of experience translating business requirements to technical specifications and working with the development team.
• A minimum of four (4) years of experience integrating external applications with Salesforce using REST/SOAP.
• Hands-on experience in Salesforce tools, such as Force.com, IDE, Eclipse IDE Plug-in, Force.com Explorer, Data Loader, and Sublime.

Preferred Qualifications:

• A minimum of ten (10) years of experience as a Solutions Expert or Senior Salesforce Developer architecting, designing, developing, and/or supporting complex integrated applications.
• A minimum of five (5) years of experience with Integrated Eligibility, Affordable Care Act, or similar large Health and Human Service enterprise-level systems and applications.
• A minimum of five (5) years of experience with hands-on troubleshooting skills for Middleware, Network, and Security components.
• A minimum of five (5) years of experience with developing, enhancing, and supporting integrated Salesforce CRM solutions.
• A minimum of three (3) years of experience working on Sales Cloud, Service Cloud, Force.com, Chatter, and App-exchange applications.
• A minimum of three (3) years of experience in a senior technical lead role.
• Experience designing and implementing AI-driven solutions using Salesforce Einstein or equivalent, preferably around predictive analytics, intelligent automation, or Einstein Discovery, in support of public sector CRM or health and human services initiatives.
• In-depth understanding of Salesforce.com Partner and Customer communities.
• Knowledge of AJAX, JavaScript, jQuery, Highcharts, and Web service APIs.
• Possess Salesforce Architect Certification or equivalent.
• Experience working with the Project Management Office (PMO) processes, policies, and procedures.