Arena - Ticket Service Representative (FWS/NFWS)
Grand Canyon University
Customer Service Representative
The purpose of this position is to provide customer service for the Arena regarding ticket sales and Box Office concerns.
Responsibilities related to purpose:
- Sell tickets through the Box Office Ticketing System.
- Provide strong customer support at in-person window for general information and ticket sales.
- Mailing materials, stocking supplies, photocopying and data entry.
- General office work.
- Other duties as assigned.
Qualifications:
- Positive, friendly, and outgoing personality.
- Punctual and customer service oriented.
- Box Office and cashier experience a plus but not necessary; will train.
- Microsoft Office experience.
- Have a passion for helping others, and able to keep a positive attitude through adversity.
- Work flexible hours including evenings, weekends, and holidays.
Grand Canyon University is committed to a student first policy.
Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:
- Enrolled at GCU as a full-time student in a Bachelor's program or Master's program.
- Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
- Maintain good financial and academic (SAP) standing with the University.
You may be subject to termination if you fall below the minimum requirements.
Pay Rate: Minimum Wage
Number of Openings: 5
Anticipated End Date: June 30, 2027
Manager: GCU Arena Box Office Manager
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