Arena - Ticket Service Representative (FWS/NFWS)

Customer Service Representative

The purpose of this position is to provide customer service for the Arena regarding ticket sales and Box Office concerns.

Responsibilities related to purpose:

• Sell tickets through the Box Office Ticketing System.
• Provide strong customer support at in-person window for general information and ticket sales.
• Mailing materials, stocking supplies, photocopying and data entry.
• General office work.
• Other duties as assigned.

Qualifications:

• Positive, friendly, and outgoing personality.
• Punctual and customer service oriented.
• Box Office and cashier experience a plus but not necessary; will train.
• Microsoft Office experience.
• Have a passion for helping others, and able to keep a positive attitude through adversity.
• Work flexible hours including evenings, weekends, and holidays.

Grand Canyon University is committed to a student first policy.

Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:

• Enrolled at GCU as a full-time student in a Bachelor's program or Master's program.
• Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
• Maintain good financial and academic (SAP) standing with the University.

You may be subject to termination if you fall below the minimum requirements.

Pay Rate: Minimum Wage

Number of Openings: 5

Anticipated End Date: June 30, 2027

Manager: GCU Arena Box Office Manager