Customer Service Manager

The Customer Service Manager we want at Blackstone can read a quarter in trouble and walk in with a plan, not an apology. The manager role rewards what you've built — 8 years of Call Center Operations — with $111,000 - $166,000 and a voice in Blackstone strategy. Key Responsibilities Decode why SC buyers say yes and double down on it Keep the CRM honest so forecasts at Blackstone mean something Manage event sponsorships and lead-capture programs across Mount Pleasant, SC Identify and pursue new business opportunities throughout SC Close the loop between ad spend and revenue, dollar for dollar Sell the fast-paced roadmap, not just today's feature set Carry the SC number and the relationships that make it real What You'll Bring The judgment to say no to good ideas at the wrong time The humility to revise strong opinions when the data argues back Proven aptitude for Resilience, ideally near Mount Pleasant, SC A history of leaving sales marketing processes better than you found them Clear thinking under the kind of pressure Mount Pleasant, SC deadlines bring Adaptability and resilience when facing shifting requirements Comfort owning the unglamorous middle of an internship project Blackstone is a results-oriented engineering shop in Mount Pleasant, SC where CRM Software and Collaboration are treated as the same discipline. Inclusion isn't a slogan here; it shapes how we hire, promote, and run every meeting. Salary opens at $111,000 - $166,000 and the perks compound. paid learning health coverage mentorship a flexible Mount Pleasant, SC setup Live in Mount Pleasant, SC as of this hour, with reviews ongoing. #J-18808-Ljbffr Blackstone