Front Desk Receptionist - Buford, GA

Front Desk Receptionist

We're hiring a Front Desk Receptionist to join our busy dermatology office in Buford, GA. This is a great opportunity for someone with customer service, retail, or medical office experience who enjoys working with people and keeping things organized in a fast-paced environment.

Schedule: Monday - Friday

Hours: 8:00 AM - 5:00 PM (Fridays: 8 AM - 4 PM)

At Anne Arundel Dermatology, our front desk team is the first point of contact for patients and plays a key role in delivering a smooth, positive experience from check-in to check-out.

Why join us?

• Stable, full-time opportunity with a growing healthcare organization
• Hands-on training no dermatology experience required
• Supportive team environment with clear processes and structure
• Long-term growth opportunities within the company

About us: Anne Arundel Dermatology is one of the largest and fastest-growing dermatology groups in the country, with 110+ locations and 250+ providers across the Mid-Atlantic and Southeast. We provide comprehensive medical, surgical, and cosmetic dermatology services and are committed to high-quality patient care.

Responsibilities

Key Responsibilities

• Greet and check in patients in a professional and friendly manner
• Manage front desk operations including patient check-in, check-out, and flow of the waiting room
• Answer and route incoming calls, take messages, and assist with patient inquiries
• Schedule appointments and coordinate referrals
• Enter and update patient demographics, insurance, and chart information accurately in the system
• Verify patient information, required forms, and signatures prior to visits
• Collect copays, balances, and other patient payments
• Assist with basic billing and insurance questions
• Track patient flow and communicate delays or updates as needed
• Maintain organized and accurate patient charts and documentation
• Process incoming faxes, reports, and interoffice communication
• Support inventory tracking and supply ordering as needed
• Complete end-of-day tasks including balancing payments and running reports
• Assist clinical and administrative staff as needed

Qualifications

Qualifications

• High School Diploma or GED (required)
• 1-3 years of experience in a front desk, receptionist, medical office, or customer service role (preferred)
• Experience with patient check-in/check-out, scheduling, or phones is a plus
• Previous experience in a medical office or dermatology setting is helpful but not required

What We're Looking For

• Strong customer service and communication skills
• Ability to multitask in a fast-paced medical or customer-facing environment
• Comfortable handling phones, scheduling, and patient interactions
• High attention to detail and accuracy with data entry and documentation
• Team-oriented with a willingness to support both front desk and clinical staff

Physical Requirements

• Ability to sit for extended periods with occasional standing, bending, and reaching
• Manual dexterity to operate a computer, keyboard, and office equipment
• Ability to communicate effectively in person and by phone
• Ability to lift and carry up to 30 pounds

Benefits (Full-Time | 30+ hours/week)

• Medical, Dental, and Vision insurance (effective the 1st of the month after hire)
• Company-paid Basic Life and AD&D insurance
• Short-term and long-term disability coverage
• Voluntary benefits including Life, Critical Illness, and Hospital Indemnity
• Paid time off (PTO) and paid holidays
• Retirement savings plan
• Employee discounts on cosmetic services and skincare products