Associate Product Manager, Platform Services

About Courted Courted is the leading AI-powered platform for real estate recruiting, retention, and market intelligence. We help brokerages and teams understand agent performance, recruit strategically, and retain top talent, all in one place. The real estate industry moves over $100B in annual commissions, and it is still powered by spreadsheets, cold calls, and guesswork. Our platform combines data, workflow, and machine learning to make every recruiting and retention decision smarter. We are a high-growth SaaS company shipping fast, working smart, and building transformative tools for the next generation of real estate leaders. We are looking for an Associate Product Manager to work directly with our VP of Product on building Courted’s broker back office product area from the ground up. This is the operational core of a brokerage: transaction management, agent onboarding, commissions, and back-office accounting. You will help take real customer problems through discovery, working prototypes, MVP, beta, and iteration. You will talk directly with brokers and operations leaders, investigate how their businesses work, and turn what you learn into products customers can use and react to. This is not a role where you will spend most of your time taking notes, writing PRDs, or managing Jira tickets. You will use Claude Code, Cursor, Figma, and other AI coding and design tools to make ideas tangible and shape the product alongside design and engineering. We are looking for someone early in their career but not early in their ambition. You have already built real things, learn quickly, and want more responsibility than a traditional early-career role would give you. Partner directly with the leadership to build the broker back office product from early discovery through MVP, beta, and iteration Talk to brokers and operations teams to understand their workflows, pain points, constraints, and workarounds Synthesize customer conversations, product data, business needs, and technical constraints into clear recommendations Investigate data, APIs, permissions, workflows, and product behavior to understand why something is happening Run structured experiments: define the hypothesis, build the fastest credible test, inspect the result, and recommend what should happen next Partner with design to create clear, coherent interactions and raise the quality of what ships Get product in front of customers, observe how they use it, and turn what you learn into the next product decision Stay current on new AI products and development methods, then bring the useful ones into how Courted works 1-3 years of experience across product, engineering, design, analytics, operations, consulting, startups, or another relevant field. Evidence that you have personally built and shipped something functional: a side project, application, startup, internal tool, capstone, prototype, or similar product ~ You use AI to build, investigate, reason, and improve your work, not only to summarize information or draft documents ~ Comfort moving across documents, designs, data, and code. You do not need to be an engineer, but you should be curious about how software works ~ Strong customer curiosity and the ability to look past a feature request to understand the underlying problem ~ Bonus: experience with B2B SaaS, real estate, fintech, agentic products, APIs, SQL, or operationally complex workflows Real ownership, early: work on a critical new product area and see your work reach customers Direct mentorship: partner closely with leadership while building toward independent product ownership The frontier of product craft: help define how an AI-native product team researches, designs, builds, evaluates, and ships AI and vertical depth: build at the intersection of machine learning and a $100B+ industry that is ready for better software Rapid growth and visibility: work directly with founders, customers, design, and engineering, and grow quickly through real responsibility We are a high-trust team that ships fast and sweats the details The team is NYC-based and in the office 3-4 days per week ~ Health, dental, and vision insurance, with premiums fully covered ~401(k), generous PTO, and team lunches in the office Base salary is one component of Courted’s total compensation package, which also includes retirement savings, premium health and wellness benefits, lunches in the office, and more.