Associate Engineer-Dedicated

Associate Engineer - DedicatedThis is an onsite work opportunity in our Fort Worth, TX office. The salary is $65,000 annually, and the shift is from 8:00am to 4:30pm CST.Insight at a Glance:14,000+ engaged teammates globally$8.2 billion in revenue in 2025Certified as a Great Place to work in 9 Countries in 2025Fortune 500 Company (No. 447) in 2025Received 25+ industry and partner awards in the past year$1.4M+ total charitable contributions in 2024 by Insight globallyNow is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.About the RoleThe Associate Engineer is primarily responsible for deploying the tools necessary to manage and monitor new clients going through a service transition. This position involves working closely with senior engineers, project managers, and our clients to insure successful deployment, and documentation of our clients environment prior to the service going live. The engineer will be extremely proficient with all tools our business uses to deliver the service. Job responsibilities include:Work closely with internal and external technology support teams to ensure proper instrumentation of customer's networks, systems, applications, services, and business processesCoordinate between internal teams and customer teams to ensure effective delivery of services with the aid of various toolsResearch, design, test and deploy solutions, which are cost-effective, flexible, highly available and agile.Manages and maintains the monitoring framework by: Completing application availability and performance monitoringTroubleshooting issues and implementing resolution of monitoring systems.Management of false positives and negativesConfiguration, release and change managementPerform installations according to design specifications; conduct pre-site preparations; and document transfer (internally & externally).Document procedures and develop knowledgebase articles.Aid internal teams in new customer service transitionsAll other duties as assignedBe AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.What We Are Looking For:Minimum of 2+ years of IT experience with experience managing Linux and Windows systems1-2 years of experience administrating one or more enterprise monitoring systemsCisco networking experience a plus.Strong understanding of SNMP1-2 years of experience administrating one or more enterprise monitoring systems (ex. Zenoss)Understanding of Windows Remote Management (WinRM) and Active Directory is highly desiredScripting experience with Python and Powershell is highly desiredVMware, NetApp experience a plusGood understanding of large-scale data center and network architectures, monitoring, and fault managementAbility to write clear and concise technical documents and presentations for sophisticated internal technical audiencesMaintain and increase technical capabilities through knowledge gained in product testing, training, lab development, quality and process improvementAbility to work in group setting and independently; ability to adjust to changing prioritiesExcellent attention and orientation toward meticulous workStrong interpersonal and communication skills, both verbal and writtenAbility to project and maintain a professional and positive attitudeAbility to work in a fast-paced environmentJoin us today, your ambITious journey starts here.Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don't feel like your skills are a perfect match - we still want to hear from you!Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.