Data Center Technician

About Our Company: Cologix is a leading North America network‑neutral interconnection and hyperscale edge data center company headquartered in Denver, Colorado. Our platform provides access to 45 digital edge and Scalelogix hyperscale edge data centers in 13 markets across the United States and Canada, accompanied by an ecosystem of 710 networks, 360 cloud providers, 35 onramps and seven Internet exchanges. We serve nearly 2,000 customers with direct access to local operations teams, enabling strong partnerships through exceptional operational support and customer service. Our commitment to ESG initiatives and ISO certifications, combined with experienced leadership, fosters a culture that values people, the environment, and clients. About the Position The Datacenter Technician is responsible for the daily operations and maintenance of the datacenter. Responsibilities include the installation, acceptance, and upkeep of a variety of telecommunication equipment, across cabinets, equipment, cross‑connects, and vendor maintenance of critical infrastructure. The role involves project installation, testing, and troubleshooting of telecommunications infrastructure components such as ladder racks, fiber guides, MDFs, IDFs, switches, routers, and related cabling. What you do daily Expert working knowledge of copper (UTP, Cat5e, Cat6, Cat6a) and fiber optic media types (MMF, SMF, 50 micron, 62.5 micron), industry standards and applications, and use cases (e.g., Ethernet, Fiber Channel, SONET, TDM). Installs, provisions, tests, and maintains DS0 through OC12 services and equipment to support network and customer requirements. Diagnoses, troubleshoots, and repairs customer and network circuits. Install cable runs, patch panels, and cross‑connects. Performs cable lacing per datacenter standards. Provides hands‑on experience with installation of both copper and fiber media types. Utilizes cable testing systems to ensure operational integrity. Assesses and troubleshoots both copper and fiber cable media (e.g., dB loss, attenuation, breaks, termination problems, transmission characteristics). Possesses working knowledge of fiber optic and copper test equipment. Understands network layouts, Cisco hardware, and layer‑1 topologies. Familiar with datacenter network hardware (Ethernet, Fiber Channel interfaces). Applies pertinent ISO standards (ANSI‑942, ANSI‑568) related to datacenter cable infrastructure. Executes customer support requests, from server reboot to complex telecommunications equipment troubleshooting and updates in the order management system. Leads troubleshooting processes and repairs during equipment failures, providing recommendations to prevent recurrence. Monitors and responds to security, environmental, and equipment monitoring systems. Records readings from electrical and cooling equipment and maintains related reports. Tracks capacity of MMR, MDF, IDF, patch panels, and cables. Maintains detailed site documentation of customer cross‑connects and power circuits for provisioning. Ensures cleanliness of the datacenter and common areas. Upholds security procedures for site and datacenter access, including staffing the security office, managing access requests, escorting vendors, and customers to secure areas. Available for rotating 7/24 on‑call support and flexible shift scheduling. What makes you a good fit (Qualifications) BICSITechnician credential preferred. Minimum 2‑3 years of experience in similar critical facilities. High School Diploma required. Low‑voltage installation & troubleshooting experience is an advantage. Fiber optic splicing experience is an advantage. Functional knowledge of Inside Plant (ISP) disciplines; fiber optic and electrical cabling and labeling conforming to telecom industry standards. Strong technical and mechanical background with experience on the latest generation transport gear, critical infrastructure (generators, HVAC systems, high‑voltage electrical systems, DC power plants, etc.) found in telecommunications facilities. Knowledge of Visio and MS Office. Analytical troubleshooting skills. Ability to follow specified policies and procedures. Excellent written and verbal communication skills. Comfortable working in a fast‑paced 24/7 environment with flexibility to work after‑hours and weekends when necessary. Autonomous with team spirit. NOTE: This job description is not intended to be all‑inclusive. Employees may perform other related duties as assigned to meet the ongoing needs of the organization. Cologix is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance in applying for any of our open positions, please contact us at View email address on click.appcast.io or call View phone number on click.appcast.io. The California Consumer Privacy Act (CCPA) creates privacy rights relating to the collection, sale, disclosure, and deletion of consumers’ personal information. The CCPA requires businesses to provide consumers, including job applicants and employees, with information about their rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used. For additional information regarding your rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used, please see Cologix’ data centers are ISO 27001:2022 and ISO 14001:2015 certified. These certifications demonstrate Cologix’s commitment to both information security and environmental stewardship. At Cologix, protecting information assets and minimizing environmental impacts are everyone’s responsibility. #J-18808-Ljbffr