Automotive Parts Associate - Flow Volkswagen of Durham

Job Title: Parts Specialist (Full Time) Location: Flow Volkswagen of Durham – Durham, NC 27707 Responsibilities Reading catalogs and/or computer vehicle diagrams to determine replacement part stock numbers and prices. Determining replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions. Receiving and filling telephone orders for parts. Filling customer orders from stock. Receiving payment or obtaining credit authorization. Taking inventory of stock. Advising customers on substitution or modification of parts when identical replacements are not available. Examining returned parts for defects, and exchanging defective parts or refunding money. Marking and storing parts in stock rooms according to prearranged systems. Discussing use and features of various parts, based on knowledge of machines or equipment. Demonstrating equipment to customers and explaining how equipment functions. Placing new merchandise on display. Working with customers, vendors, and dealer personnel to ensure the efficiency of the department is maintained. Maintaining a friendly, courteous demeanor with colleagues and customers. Benefits Medical, dental, and life insurance (including dependent coverage) Paid time off Paid volunteer time 401(k) Retirement Plan and Financial Wellness Program View email address on click.appcast.io Wellness Program Employee pricing for automotive service and vehicle purchases Scholarship program for children of employees Pre‑employment Screening: Applicants must pass a pre‑employment drug screening. Flow Automotive Companies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr