Full Time Retail Display Installer- Technology

Overview 2020 Companies is hiring a full-time merchandising Field Service Representative! The Field Service Representative plays a crucial role in executing shared services projects in partnership with the Shared Services Field Management team. The role involves a broad range of responsibilities, focusing on execution, exceptional communication, leadership, follow-through on tasks/timelines, and coordination within the shared services division. The representative will perform various tasks, including break‑fix repairs, display installation, and general merchandising. Benefits Hourly pay $21.00 per hour Next‑day pay on‑demand with DailyPay Eligible for medical/dental/vision benefits $30 per month in technology reimbursement Paid time off Paid mileage and drive time Flexible scheduling Variety of job tasks Career pathing and growth opportunities Key Responsibilities Execute and coordinate activities within shared services, local/area markets and division‑wide, ensuring accurate tracking and execution of all work functions across various markets. Respond and remain responsible for consistent communication with field services management and Field Representatives within 24 hours of contact. Complete an average of 30 hours of field work per week within a 12‑month period. Keep availability updated and accurate. Fully complete all assigned jobs on or before scheduled end dates. Lead, install, and build displays, end caps, and fixturing; maintain and update displays according to planograms and client requests. Conduct break‑fix repairs to ensure displays and fixtures are fully functional. Lead early projects, overnight and early‑morning installations, and installations involving a team of 2+ people; provide solution feedback. Manage virtual software teams and ensure successful execution of related tasks and timelines. Work independently and lead teams in a fast‑paced environment. Participate and complete a variety of training and certification programs. Accurately track, manage, record, and communicate activity via designated systems/workflows. Be available for weekend, holiday, and early‑morning assignments as needed. Schedule and plan hours; locations may vary weekly, including occasional weekends, early‑morning hours, and/or holidays. Accept and schedule all assigned jobs within 48 hours of receipt. Provide daily communication, direction, training, and guidance to the team; ensure team members have access to job knowledge and role clarity. Assist other team members and ensure that team goals, such as weekly and monthly job timelines, are met/completed. Follow up on timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections. Implement shared services initiatives effectively, ensuring alignment with organizational goals and timelines. Build and maintain strong relationships with the shared services team, local/regional markets, clients, and other stakeholders. Act as a leader and mentor; foster collaboration and communication across all levels of the organization. Travel to all assigned locations within the market and region as required for projects and programs. Support local market and regional teams in executing all projects assigned to the shared services division. Represent the company professionally; demonstrate effective communication skills and strong leadership abilities. Work across all aspects of the company and through cross‑functional processes to ensure alignment and operational success. Ensure customer and client satisfaction is met and continually improved upon according to established shared‑service field KPIs. Look for opportunities to address and course‑correct behaviors while being open to feedback. Qualifications Age/Eligibility: Must be 18 years or older and authorized to work in the United States. Availability: Monday through Friday with weekend and holiday availability as needed; early‑morning and late‑night availability as required. Physical Abilities: Climb a ladder up to 10 feet, safely lift and carry up to 60 lbs, kneel, walk, crouch, bend over, handle and grasp, and reach overhead. Communication Skills: Effective communication via phone, text, and email; respond within 24 hours of contact. Education: High school diploma or equivalent; previous retail or merchandising experience beneficial. Experience: Installation and merchandising experience preferred; proficiency in assorted hand/power tool usage; ability to follow planogram (POG) directives and secondary communication. Technology: Own an Android or Apple mobile device to upload photos and data; able to navigate communication platforms and applications independently. Training: Complete all training assignments and tasks within a designated time frame. Transportation & Travel: Reliable transportation, valid driver’s license, proof of insurance; willingness to travel up to 60% of the year and work overnight, early‑morning, and holiday hours as needed. Leadership & Communication: Superior leadership skills, strong professional communication and presentation skills; sound decision‑making, good judgment, problem‑solving, excellent time management and reporting. Equal Employment Opportunity Statement 2020 Companies is a proud equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity. #J-18808-Ljbffr