Senior Systems Integration Engineer

Agility Robotics is a pioneer. Our robot, Digit, is the first to be sold into workplaces across the globe. Our team is differentiated by its expertise in imagining, engineering, and delivering robots with advanced mobility, dexterity, intelligence, and efficiency – robots specifically designed to work alongside people, in spaces built for people. Every day, we break through engineering challenges and invent new solutions and capabilities that will one day make robots commonplace and approachable. This work is our passion and our responsibility: our mission is to make businesses more productive and people’s lives more fulfilling. Role Overview We are seeking a Senior Systems Integration Engineer for Issue Management and Root Cause Analysis (RCA) for our most complex system investigations. This role focuses on the diagnosis and resolution of novel, cross‑functional hardware defects that have been escalated to the R&D team. As a Senior level engineer, you will go beyond simple triage to navigate highly ambiguous failure modes, drive the most complex investigations, and lead coordination with partners across mechanical, electrical, and firmware teams. You will be accountable for large-scale investigations and will create reusable frameworks that enhance the productivity and quality of our organization. Issue Triage Serve as a lead technical authority during the triage process, providing the expertise necessary to ensure the correct classification and disposition of complex hardware issues. Manage and prioritize escalated investigations, making informed trade‑offs to ensure the most critical risks are mitigated first. Root Cause Analysis Lead end-to-end investigations into novel cross functional failures, utilizing deep-dive telemetry analysis, log review, and hands‑on electrical/mechanical testing to identify root causes. Leverage RCA strategies as appropriate such as Fishbone, 5-Whys, 8D, etc. to efficiently and effectively lead and execute investigations. Develop procedures & tools and execute strategies to root cause the most difficult and intermittent failures. Continuous Improvement & Technical Leadership Author and maintain comprehensive troubleshooting guides and “Gold Standard” RCA reports that can be shared with both internal engineering teams and partners. Create reusable diagnostic frameworks and tools that enhance the efficiency of the broader triage team and improve technical autonomy. Act as a subject matter expert for junior engineers and technicians, promoting a culture of structured problem-solving and rigorous documentation. Qualifications Experience: 6–8+ years of experience in R&D, Hardware Engineering, or Systems Engineering, with a focus on troubleshooting complex mechatronic systems Proven track record of leading complex RCA investigations and making high-impact disposition decisions in a fast-paced environment Experience creating technical documentation intended for cross-functional audiences. Technical Expertise: Deep expertise in troubleshooting hardware-software intersections, including communication protocols (EtherCAT, CAN), PCBA signal integrity, and sensor integration. Mastery of diagnostic tools and instrumentation such as oscilloscopes and logic analyzers. Proficiency in navigating logs via CLI and using data visualization tools (e.g., Python scripts) to identify failure trends. Skills: Ability to tackle highly ambiguous, unprecedented problems and create reusable, scalable solutions. Capacity to operate independently on large-scale initiatives and proactively anticipate the needs of the RCA team. Exceptional ability to synthesize complex technical data into clear, actionable insights for stakeholders at all organizational levels. Education: Bachelor’s or Master’s degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related field. Anticipated Base Salary Range $134,000—$174,000 USD Benefits In addition to base pay, our competitive total rewards package consists of the following for full-time employees: 401(k) Plan: Includes a 6% company match. Equity: Company stock options. Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees. Benefit Start Date: Eligible for benefits on your first day of employment. Well-Being Support: Employee Assistance Program (EAP). Time Off: Exempt Employees: Flexible, unlimited PTO and 10 company holidays, including a winter shutdown. Non-Exempt Employees: 10 vacation days, paid sick leave, and 10 company holidays, including a winter shutdown, annually. On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations. Parental Leave: Generous paid parental leave programs. Work Environment: A culture that supports flexible work arrangements. Growth Opportunities: Professional development and tuition reimbursement programs. Relocation Assistance: Provided for eligible roles. Annual Discretionary Bonus: Provided for eligible roles. All of our roles are U.S.-based. Applicants must have current authorization to work in the United States. Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment. #J-18808-Ljbffr