Account Supervisor

Account Management And GrowthCore AccountabilitiesResponsible for developing, maintaining and enhancing client relationships/expectationsPrepares and presents insights, strategy, concepts, POVs, creative and other client communication in formal written formatMaintains an extensive base of industry, brand, and competitive knowledgeActs as source of marketing expertise for the teamAids client in the development of objectives, strategies, background, competitive activity and appropriately apply as it relates to their businessUnderstands available and appropriate retail and ecommerce marketing tools and tactics to effectively reach target market for all initiativesEnsures all conceptual and creative ideas meet objectives and key brand strategiesProvides internal feedback on all materials/work developed for the clientOversees/manages client programs including, but not limited to, the following activities:Initiate projects with clients and gathering appropriate informationLeads strategic thinking with input from supervisorLeads cross-functional internal teams on client programs; provides accurate, clear, and complete direction to creative, production and planningManages client input and feedback to meet agency process/standardsProvides insightful and constructive input on creativeResponsible for developing/delegating, managing and meeting set program budgets and timelinesDelegation and management of larger projects within the teamVendor meetings and managementOn-time delivery of materials to clients and vendorsProvides proactive thought leadership to client on a regular basisManages and develops internal teamSupports MD of Account Service in managing business financialsFacilitates new business opportunitiesResponsible for developing and overseeing the execution of strategic digital initiatives, including but not limited to: social media marketing campaigns, retail media, ecomm/search, mobile, digital commerce, website and video content developmentMaintains a thorough understanding of new and emerging shopper and digital trends as they relate to the following: Retail Media, Social Media, Influencer Marketing, Digital and Social Promotions, FSI, dFSI, Mobile Shopping Apps, EcommerceMaintains/develops a strong understanding of Key Retailer strategic priorities and opportunities and has ability to effectively communicate retailer knowledge to client and internal teams. Key retailers include Amazon, CVS, WalgreensCore SkillsPeople managementAbility to establish clear performance expectationsProvide clear and balanced performance feedbackAble to develop and coach teamRecognizes talentPromotes excellence throughout the organizationBuilds internal/external relationshipsRelates to others in an open and accepting mannerDevelops relationships with others as a key priorityTreats others with respectShows consistency with principles, values and behaviorsFollows through on commitmentsDevelops a give and take attitudeStrives for win-win solutionsProject managementAbility to plan projects, goal set, task plansAble to prioritize multiple initiatives and coordinate and supervise assigned people to optimize effective executionAbility to organize and prioritize work and materials for appropriate action and deadlinesAbility to manage own (and teams') time effectively, setting priorities and meeting deadlinesConceptual thinkingAbility to construct a framework to evaluate and quantify opportunities, obstacles and implications then develop and execute tactics against the business objectiveProblem solvingAble to use logic and methods to grasp complex issues and to solve difficult problems with effective solutionsAbility to weigh options prior to making final decisionsInvolves appropriate resources in identifying and solving issuesProactively surfaces problems and presents them to appropriate people in an honest, nonjudgmental mannerCommunication skillsCommunicates complete and accurate thoughts, ideas, and information in both written and oral formUnderstands and communicates to appropriate parties in a given circumstancePresentation skillsShows confidence in front of an audienceAble to deliver the message clearly and conciselyUnderstands their audience and delivers message appropriatelyOverarching understanding of strategic initiatives and development process for both Traditional and Digital Marketing, including but not limited to:Working knowledge of digital and social marketing platforms and effective digital ways to connect with a target demographic including in-store digital experiences, retail media, ecommerce, digital commerce, website and video content developmentFacilitation and management of vendor/outside relationshipsStays abreast of shopper, retailer and digital trends and best practices and communicates those to the internal team and clientsKey tactical experience: Development and execution of physical and digital content.RequirementsRetail knowledge and/or CPG knowledge at retail, including retail media and ecommerce (preferred)Years' Experience: 4-6 years working in an agency account service / marketing capacity$80,000 - $85,000. However, flexible if NY or Chicago candidate.Omnicom is committed to hiring and developing exceptional talent. We strongly believe that celebrating what makes us different makes us better together.