Customer Service Representative

Job Title

This is a permanent, on-site position in New Jersey with Saint Peter's Healthcare System.

Responsibilities include:

• Identify primary and secondary payers.
• Determine if services are in or out of network and alerts patients to cost differentials.
• Identify and meet third-party payer requirements of immediate admission notification, precertification, referral or authorization inclusive of party payer requirements of immediate admission notification, precertification, referral or authorization.
• Collect payment in full inclusive of co-payment and deposits.
• Prepare patient's chart.
• Communicate patient rights and responsibilities.