Professional Services Implementation Specialist [Remote]

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Professional Services Implementation Specialist based in the United States.

This role sits at the intersection of technical delivery and customer success, focused on deploying and configuring enterprise-grade data protection solutions in complex customer environments. You will work directly with clients to translate requirements into fully implemented systems that ensure resilience, performance, and operational continuity. The position requires a strong blend of hands-on technical expertise and customer-facing consulting skills, with responsibility for guiding deployments from planning through production. You will be involved in installation, upgrades, migrations, troubleshooting, and system validation across hybrid and cloud infrastructures. Operating in fast-paced enterprise settings, you will collaborate closely with internal engineering, sales, and support teams to ensure smooth delivery and high customer satisfaction. This is a highly impactful role where precision, reliability, and problem-solving directly influence customer trust and operational success.

Accountabilities:

In this role, you will be responsible for delivering end-to-end implementation services for enterprise customers, ensuring successful deployment, configuration, and optimization of data protection solutions. You will translate customer requirements into technical designs, execute installations and migrations, and support ongoing system validation and troubleshooting throughout the implementation lifecycle.

• Partner with customers to define requirements and deliver tailored implementation solutions
• Deploy, configure, and optimize enterprise data protection and backup systems
• Execute system installations, upgrades, and environment assessments across customer infrastructures
• Lead data migration, onboarding, and implementation projects from planning through completion
• Troubleshoot technical issues and ensure timely resolution during deployment phases
• Validate system performance and configuration accuracy against customer expectations
• Collaborate with internal teams to ensure alignment on scope, delivery, and technical approach
• Maintain high levels of customer satisfaction through proactive communication and support

Requirements:

This role requires a technically strong and customer-focused professional with deep experience in data protection, backup systems, and enterprise IT environments. You should be comfortable working across storage, cloud, and on-premise infrastructures, with the ability to troubleshoot complex technical issues and deliver solutions in fast-moving customer settings.

• 5+ years of experience in data protection, backup, or disaster recovery environments
• 2+ years in a customer-facing or consulting role within enterprise IT
• Strong knowledge of backup and recovery tools, including platforms similar to Commvault
• Experience with enterprise storage systems (e.g., Dell EMC, NetApp, HDS, Oracle, Quantum)
• Familiarity with cloud environments such as AWS, Azure, or Oracle Cloud
• Working knowledge of SAN, NAS, object storage, and hybrid architectures
• Experience with Windows and Linux operating systems
• Understanding of enterprise databases and applications (e.g., SQL Server, Oracle, SharePoint, Exchange)
• Strong troubleshooting, analytical, and problem-solving skills in complex environments
• Excellent communication skills with the ability to explain technical concepts to diverse stakeholders

Benefits:

• Competitive compensation aligned with experience and market benchmarks ($72,250 – $126,500 USD)
• Comprehensive healthcare coverage including medical, dental, and vision insurance
• Remote-friendly work environment across the United States
• Professional development and continuous training opportunities
• Clear career growth pathways within professional services and technical consulting
• Exposure to enterprise-scale environments and complex technical deployments
• Inclusive workplace culture focused on learning and collaboration
• Paid time off and additional benefits supporting work-life balance.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.