Receptionist- Customer Care - Dog Concierge

Job Description

Job Description

Are you a dog person and also love working with people? Then we are looking for you!!!! OUR MISSION: Service the needs of all dogs and the people who love them.OUR VISION: To foster a community where all dogs are valued and thriving and compassionate services are accessible for every facet of their care. As our part-time Dog Concierge you will be the first point of contact for all clients at Sol Dog Lodge and Training Center. You will play a key role in delivering exceptional customer service. You will manage client communications, scheduling appointments, taking payments, handling check-ins and check-outs and ensuring that all clients and their dogs have a positive and happy experience. As the face of Sol Dog Lodge you will need strong communication and organizational skills. You will need deep attention to detail, proficiency with many types of computers systems, CRM software such as GINGR and great phone and texting skills. You will work with a team of amazing professionals and will need to assist all departments to ensure scheduling, appointments are booked properly and required vaccination records are up to-date in a timely manner. This is a part-time position working approximately 25-29 hours per week. The anticipated weekly schedule will be within the following time frames:Monday: 1:00pm - 6:30pmTuesday: 1:00pm - 6:30pmThursday: 1:00pm - 6:30pmFriday: 1:00pm - 6:30pmSaturday: 8:00am - 5:00pm *The above listed times are representative and may be adjusted based on the needs of the organization. We are a growing organization and would love to have someone with open availability and flexibility to grow with us! Applications will be reviewed as they are received and the position may be filled before the posted end date.