Assistant General Manager

Assistant General Manager – Krystal Restaurants LLC Location: Columbus, GA Salary: $43,888.00—$83,216.00 Job type: Full‑time | Seniority level: Mid‑Senior | Industry: Restaurants | Job function: Management & Manufacturing We are looking for a dedicated Assistant General Manager to lead our restaurant team, delivering WOW service to guests while managing day‑to‑day operations. Essential Responsibilities Create a great energy in the restaurant and set the team up for success Empower the team through the “Yes I Can” mindset Communicate effectively and engage the team in regular huddles Coach and motivate Shift Leaders and crew members Recruit and develop top‑grade talent Demonstrate commitment to goals and inspire others to deliver excellent performance Recognize the team with U‑Rock and Fresh, Friendly and Fast tools Serve those you lead through behaviors, actions and decisions Create Great Guest Experiences Serve as a role model to create memorable guest experiences Coach WOW service and create a welcoming work environment Take actions to solve and celebrate guest feedback Regularly observe the team and operations from the guest perspective and coach accordingly Brand Champion Support the RGM’s efforts in the community with local marketing and events Support company‑wide promotions, product launches and samplings Help the team execute local promotions Business Planning Execute Krystal 9 operating systems Assist in developing sales forecasts and schedules to ensure quality, service and cleanliness standards are met Monitor business metrics: previous‑day numbers, schedules, cash shortages, and HACCP logs Review inventory efficiencies to create product (truck) orders Evaluate food costs and control inventory; conduct daily and weekly counts Implement and follow up on operational and financial action plans Analyze sales and labor results throughout and after each shift Maintain brand operating standards for product procedures, cleanliness and service expectations Maintain Facility Ensure compliance with health, safety, cleanliness, security and fire policies and regulations Identify problems and troubleshoot restaurant equipment at a high level Required Knowledge, Skills and Abilities Excellent people leadership and guest service skills Ability to work in a fast‑paced environment Effective communication with guests, team members and higher‑level restaurant leaders Resolve issues in compliance with Krystal standards Available to work all shifts, weekends and holidays Education and Experience High school diploma or equivalent Minimum of 1–2 years of management experience Physical Demands Lift up to 50 pounds frequently to move objects Carry products/boxes no more than 50 pounds Consistently handle product preparation Kneel and follow proper lifting procedures Lift for product preparation, stocking and inventory #J-18808-Ljbffr