Quality Control Manager

Job Description

Job Description

Agri-Cover, Inc., an aftermarket automotive manufacturer, is looking to fill the full-time Quality Control Management position that is available in our Jamestown, ND location. They are looking for a driven individual to take on this Quality Control Job. Apply online at

Summary

Assists with QC program designed to ensure continuous production of products consistent with the established standards by performing the following duties personally or through subordinate supervisors.

Develop, implement, and coordinate product assurance program to prevent or eliminate defects in new or existing products. This is accomplished through a coordinated effort potentially involving all departments.

Essential Duties and Responsibilities include the following.   

• Responsible for all Supplier Corrective Action Requests (SCAR) process.
• Responsible for all aspects of the Internal Corrective Action Request (ICAR) program.
• Process submitted ICARs by ensuring that they are directed to the appropriate department managers and are subsequently returned with satisfactory corrective actions in a timely fashion.
• Document and analyze data as it pertains to external field failures.
• Identify trends and assists in solving product quality issues that occur in the customer usage experience. 
• Collects and reviews date and product specifications to determine if present standards are met.
• Responsible for developing and initiating standards and methods for inspection, testing, and evaluation through a team approval process and customer feedback.
• Assists in devising sampling procedures and designs and develops forms and instructions for recording, evaluating, and reporting quality and reliability data.
• Sets up and conducts tests of complete units and components under operational conditions to investigate design proposals for improving equipment performance or other factors, or to obtain data for development, standardization, and quality control.
• Assists QC in measuring and testing product and tabulating data concerning materials, product, or process quality and reliability.
• Records test procedures and results, numerical and graphical data, and recommendations for changes in product or test method. 
• Assist Dealer Services in making assessments and decisions regarding customer warranty claim requests.
• Interfaces with procurement, QC Assistant, manufacturing, customer, or vendors to coordinate and assist in resolving quality-related problems.
• Maintains a working knowledge of the latest codes and new developments in testing and examination methods of processes, materials, and products.
• Provide final inspection for outbound products. 
• Trains and works cooperatively with team leads to quality inspect all products in their departments, periodically throughout the year. This is ongoing.
• Performs first article measurements for both new Make and Buy piece parts.
• By request, inspects received product to meet ACI and industry standards.
• Conducts analysis of field returns and report the findings to the appropriate person/people.
• Respond to production requests for product or process information.
• Responsible for email correspondence to the Quality Control Distribution Group. Works with others to find a solution and reports the result to the group.
• Conduct finished product audits on a routine basis.
• Oversees and follows through that new hire training is completed and assists in retraining events as needed.
• Over sees all aspects of quality assurance related to the department including industry best practices and developing new tools and processes to ensure department quality goals are met.
• Other duties may be assigned.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Analytical - Design work flows and procedures. Problem Solving - Develops alternative solutions; Works will in group problem solving situations. 

Education and/or Experience

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. 

Reasoning Ability

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Computer Skills To perform this job successfully, an individual should have knowledge of Accounting software; Contact Management systems; Internet software; Inventory software; MS Office, Excel and Outlook software.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and move 25 pounds, frequently lift and move 50 pounds, and occasionally lift and move up to 100 pounds. Team lifting or finding a mechanical advantage when possible is preferred when lifting over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles and outside weather conditions. The noise level in the work environment is usually moderate.

Supervisory Responsibilities

• Directly supervises 1 to 2 employees in the Quality Control Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Matching
• Employee Assistance Program
• Flexible Spending Account
• Health Savings Account
• Full-Time
• Monday to Friday
• Climate Controlled Facility
• No Nights, No Weekends